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Salesforce engineers || experience in Sales, service clouds || onsite at Remote, Remote, USA
Email: [email protected]
Service Cloud:

Job Responsibilities:

Work with Business Analyst to develop, schedule and implement Service Cloud Capability to support Business Campaigns work flexibly to accomplish this.

Develop in the Salesforce Lightning Platform.

Mentor others in the Platform and its Development environment.

Troubleshoot issues and develop defect fixes and enhancements.

Utilize interfaces with CRM to assure a seamless tracking of Guest experience; use this information to further customize client's website shopping experience for the Guest.

Work cooperatively with IT Development Team.

Other duties as assigned by management.

Required Skills:

Bachelor's degree required

Salesforce Certification in Service Cloud as Developer preferred

A minimum of 5-7 years of experience in Salesforce Service Cloud and the Lightning Platform required; familiarity with Marketing Cloud, Commerce Cloud and Customer Facing Apps is a plus

Minimum of 1-3 years of experience in API's and Web Services

Customer focused

Flexible and adaptable to change

Tenacity and commitment to tasks

Self-disciplined

Strong analytical reasoning skills

DESIRED SKILLS & EXPERIENCE :

Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field

5-7 years of Experience in developing solutions using Salesforce Platform

Must have good knowledge of Salesforce Sales Cloud objects used in Lead to Opportunity and Opportunity to Quote processes

Strong experience with SFDC Advanced approvals

Solid experience in data migration strategy, tools and processes

Experience working with Salesforce communities, Apex, SOQL, VisualForce, Lightning, JavaScript, Eclipse IDE, WorkBench, Data Loader, Ant tool, Reports and Dashboards

Strong working knowledge of Salesforce Objects and Data Model

Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Excellent written and verbal communication skills

Good interpersonal skills and strong sense of ownership

Exposure to CLM tools and processes will be a plus

[email protected]

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Keywords: information technology
[email protected]
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Wed Aug 23 21:42:00 UTC 2023

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