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Servicenow Engineer || Remote at Remote, Remote, USA
Email: [email protected]
Hello, This is Priyanka Tyagi from Technocraft Solution.   

I have an urgent requirement with my client for Servicenow Engineer.   

Please let me know if you are comfortable with this role and location or if you have any reference for this position

please let me know, Ill really appreciate it.   

Please check the below detailed job description.

Role: Servicenow Engineer

Location: Remote

Job Description:

The Sr. Operations Engineer will serve as a key technical resource participating and providing oversight of the maintenance, support, and configuration of the ServiceNow Platform. Maintains a high level of fluency in ServiceNow design and
operational principles. Works with key stakeholders to develop enterprise business solutions for our customers leveraging ITIL processes and best practices.

Responsibilities:

Expert level understanding of ServiceNow.
The ServiceNow Operations Engineer is responsible for performing systems support activities (platform enhancements, platform engagements, etc.) and required participation in an on-call
rotation (working incidents/requests) for support of systems outside of normal business hours.
Follows documented procedures in the code migration process while ensuring service availability and general best practices are adhered to.
Serve as Lead ServiceNow operations engineer responsible for implementing/using best practices as pertains to platform maintenance, stability, troubleshooting, upgrades, clone downs,
etc.
Ensure overall systems availability via good understanding of monitoring tools, thorough troubleshooting, code migration discipline and responsiveness in root cause analysis.
Serves as a technical lead contributing to and directing the operational efforts of engagements such as clone downs, upgrades, vendor network upgrades, post incident reviews, platform
monitoring and analysis, etc.

Mandatory Skills Description:

ServiceNow Certified System Administrator or other ServiceNow certification.
CI/CD pipelines.
Web Services
Supervisory Experience

Nice-to-Have Skills:

ITIL
ITSM
Excellent Communication Skills

Thanks and Regards,

Priyanka Tyagi

Associate Recruiter

Technocraft Solutions LLC

Email:
[email protected]

www.technocraftsol.com

Keywords: continuous integration continuous deployment information technology
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Wed Aug 23 22:44:00 UTC 2023

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