| Hiring || ServiceNow Administrator/ Developer || C2C || Onsite at Remote, Remote, USA |
| Email: [email protected] |
| Below is the demand. Demand ID C1BSNAD28473 Role / Skill - ServiceNow Administrator/ Developer Location Las Vegas - Day One Onsite JD Position Summary The ServiceNow Administrator/ Developer will be a technical resource who performs the day-to-day administration / Developement of the ServiceNow platform. The individual will implement ServiceNow applications and provide expert technical insight in the ServiceNow design while assuring its alignment to service management best practices. Summary Essential Job Functions Provides administrative support to the ServiceNow user base Maintains the stability and usability of the platform across production and non-production environments Configures and customizes the ServiceNow system, including workflows Create test plans as well as deployment process for implementation Performs application maintenance to include performance monitoring, error identification, and remediation Manages support for incidents Leads upgrade planning and execution Communicates ServiceNow processes and operations effectively to all levels of management and stakeholders Manages instance security: user/group access, administration, access control lists, catalogs, portals, etc. Provides configuration assistance to developers Perform other duties as assigned Position Requirements 5+ years of direct administration experience with ServiceNow 3+ years of hands-on experience with ServiceNow components such as Service Catalog, Incident, Problem, Change, Asset, Release, Knowledge, Performance Analytics etc. Excellent knowledge of ServiceNow's Customer Service Management suite. Working knowledge of the IT Operations Management (ITOM) suite of capabilities, to include MID deployment, Discovery, CMDB, Orchestration, Event Management, Operations Intelligence, Service Mapping, etc. Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features Experience with creating and managing ServiceNow reporting features Preferred Experience supporting Customer Service Management in a large enterprise environment. ServiceNow Certified System Administrator Experience with ServiceNow integrations with other enterprise applications Excellent interpersonal skills across multiple levels of an organization Excellent writing skills for generating clear, concise release notes and documentation. Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization. -- Keywords: information technology Idaho |
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| Fri Aug 25 01:36:00 UTC 2023 |