| System Administration at Remote, Remote, USA |
| Email: [email protected] |
| From: Amit, technocraft solution [email protected] Reply to: [email protected] Hello, Hope you are doing well My name is Amit Kumar and I'm a Technical Recruiter at Technocraft solutions. We provide IT Consulting Services to our customers immediate and long-term resource needs. I am contacting you either because your resume has been posted to one of the internet job sites to which we subscribe or you had previously submitted your resume to Technocraft solutions. Role: System Administrator Long term Nashville, TN (onsite) (Need Local Candidate) Do not send over 10 years of exp. The Messaging and Collaboration services (MCS) team is a dedicated function that resides under the Technology Services support function. As part of the MCS Team the successful candidate will perform hands-on tasks to migrate, manage and maintain our Microsoft M365, on prem Exchange 2016 and Skype for Business Offerings and related technologies. You'll be working in the Messaging and Collaboration services team in Nashville location. We provide cutting edge service delivery of communication and collaboration platforms including Exchange, Skype for Business and M365 in a global enterprise. As a Collaboration Services IT Analyst , you'll play an important role in migrating and supporting M365 and improving overall customer satisfaction. Responsibilities: Manage MS Exchange, Skype, Voice recording, compliance solutions, MS Teams, SharePoint, AD (FS), OneDrive, etc Manage and monitor M365 services and hybrid infrastructure. Document changes to the systems using change management best practices. Maintain a highly secure system through proper configuration and system access monitoring. Assist with the migration of large volumes of data into the cloud platform. Troubleshoot and resolve issues with user access to cloud services. Monitor and communicate to stakeholders the performance of the services. Ensure service delivery meets the business requirements (based on defined SLAs). Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework. Champion the adoption of M365 services as appropriate for our business. Collaborate with other IT staff, including networking, security, and data center operation teams, to facilitate effective issue resolution Ensure workflows, processes, tooling and applications are of the highest quality standard. Contribute expertise to the management of existing and new IT products and services. Define workarounds for known errors and initiate process improvements. Maintain a knowledge database. Mandatory Skills Description: 5+ years of experience with Exchange (on premise/online) administration. 2+ years of Office 365 (over 1000 users) administration experience. 2+ years of Microsoft Windows Server administration experience. 2+ years of experience with M365 migration tools. Experienced and well versed in all Microsoft environments. Programming languages and scripting languages related to platform. Strong work ethic, with a passion to determine root cause of problems/issues Outstanding communication skills. Excellent troubleshooting skills. Excellent organizational and time management skills. Ability to work both independently and as a member of a team. Willingness to work fully onsite. Nice-to-Have Skills: Office 365 or any other Microsoft certifications a plus. Experience with Azure cloud solution. Keywords: access management active directory information technology trade national microsoft Tennessee |
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| Fri Aug 25 05:00:00 UTC 2023 |