Sr. BusinessAnalyst at Remote, Remote, USA |
Email: [email protected] |
From: jyothi, NCS [email protected] Reply to: [email protected] Role:- Sr. Business Analyst location: New York Duration:1 year +extn. Role type: C2C/FTE - C2C Work type: Hybrid/Remote/ onsite - Hybrid Mode - 3 days a week to office. Please look for Insurance Domain/Industry Background candidates only Detailed Job Description: The Candidate will be responsible for IT Business Analysis support of the In-House Underwriting & Claims Workflow & Document Management application. The Candidate will work closely with the Product Owner and Senior IT BA to document the requirements into Features and User Stories using Agile/Scrum, collaborate with business users, Starr IT developers and vendor implementation teams. The Candidate will also perform testing as needed as well as troubleshooting production issues. Key Responsibilities: Develop expertise in the functionality and operation of the In-House application Develop a basic understanding of application integration points with other systems Work with business SMEs during refinement meetings to create user stories with clear acceptance criteria Work closely with Senior IT BA to document process flows for functional improvements and enhancements Knowledge of Claims and Policy Admin systems Assist in creating mockups using Balsamiq for use by the Starr IT developers and the QA team Create data mapping documents to define integrations with external / internal systems Assist in managing the Work Intake process Troubleshoot 2nd level production support issues and document root cause and resolutions Frequently communicate status of tasks and meeting deadlines Update entries in Starrs helpdesk ticketing systems Assist in the development of test scenarios, test execution and test results validation Assist in the development of training materials Coordinate activities/communications with business users, vendors and internal IT groups Skills/Experience Required: Minimum 5 years experience as a business analyst, IT business systems analyst, insurance data analyst or similar role in the Commercial P&C industry Minimum 2 years' experience working with Agile / Scrum teams writing user stories and iterative development (sprints) Team player who takes the initiative when a known gap is present. Experience handling 2nd-level production support issues a plus Proficient in the use of MS Office Tools Experience with SQL/data reporting tools, ticketing/problem tracking systems a plus Critical & Design thinking and problem-solving skills a plus Excellent oral and written communication skills a must Able and willing to handle multiple tasks and shifting priorities in a fast-paced environment Project Management Keywords: cprogramm quality analyst business analyst information technology microsoft |
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Sat Aug 26 02:54:00 UTC 2023 |