L2 Support- EI Segundo, CA(hybrid) at El Segundo, California, USA |
Email: [email protected] |
Hi, Job title: L2 Support Location: El Segundo, CA(Hybrid) Skill set: Java, Monitoring Tools, Linux, Shell Scripting, Dynatrace, ELK stack (Kibana etc), AppDynamics. 9+ years Top 3 skills required for the role: 1. Java/J2EE Spring boot mS 2. ELK, Dynatrace, App Dynamics 3. Problem and Incident Management Job description and responsibilities : Coordinate with all support teams for any high priority issues Outage Should familiar with Java, Spring boot mS to be able to fix the production bug which are show stopper and deploy to production. Should be able to replicate the issue in lower environment and test and deploy the bug fixes. Application monitoring activities daily jobs Incident handling - troubleshoot/debug user related tickets which are raised in the front end application which is being used in retail stores. Morning checkout, Regression in pre-production environment and also in production environment Additional Support during the weekend/monthly billing release Report preparation on adhoc request Production Team currently do the following activities Monitor Application Provide Governance reports Health check reports Production release report Defect Analysis Production Monitoring Micro service Health check report Production Team do need JAVA background as they need to read code and find out what was the root cause Experience in Dynatrace and AppDynamics Awareness of ELK is good to have but not required They just need to know, How to use Dashboards, How to Apply Filter, Kibana which can be trained quickly Currently, Dashboards are created by existing Elasticsearch support team. Elasticsearch support team manages Dashboards E2E, they give these dashboards to this team Primary task for the existing production team is to monitor the application Primarily L2 type support Somnath Anand Sr. Technical Recruiter www.e-solutionsinc.com [email protected] Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability. -- Keywords: information technology microsoft California |
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Mon Aug 28 22:00:00 UTC 2023 |