senior IT - Systems Engineer at Saint Paul MN local at Saint Paul, Minnesota, USA |
Email: [email protected] |
From: Raj Khan, convextech.com [email protected] Reply to: [email protected] Hi, Hope you are doing good.!! Please let me know if you are interested in the below position.!! Position : senior IT - Systems Engineer Location : Saint Paul MN local Duration : 6+ months Visa: USC/GC Interview : Phone / video Job Description: looking for senior IT - Systems Engineer Level 4 with below mentioned skills- If the candidate has local project experience is a plus!... Looking for 10+ years of experience candidates here!... Job Description: Tell us about your department: Omni-Channel Contact Center Engineering Team responsible for managing enterprise customer care technology application and experiences. Project Description: Migration of a contact center platform from legacy contact center technology to cloud based solutions. Position Summary/Job Description: We are looking for a candidate with experience in enterprise contact center solutions/technologies. Ideal candidate will have deep understanding of legacy contact center platforms like Cisco, Avaya or Genesys, along with the thirst/mentality to solve day-to-day contact center operational problems in call routing, building tools to improve agent/workforce manager experiences, reporting and troubleshooting. Experience in any of the top cloud solutions (AWS, Azure or GCP) Proficient in at least one of ReactJS, JavaScript or TypeScript. Have experience in building systems in any language and love learning. An expert in building and utilizing JSON data sources. Ability to write code for integrating applications with APIs/Webservices with complex authentication and processing requirements. Skills Overview: What are the top five skills and number of years of experience required to perform this job 5+ years of software development experience Cisco/Avaya/Genesys Contact Center solutions Minimum 5 years Cloud Contact Center Solutions - Minimum 2 years ReactJS/JavaScript/TypeScript Minimum 3 years What are some preferred/nice to have skills the manager is looking for Experience with Twilio Contact Center Implementation is highly preferred. Prior experience with writing and optimizing Twilio Functions. Interview Process Overview: 2 3 rounds of technical interviews over the phone/MS Teams Additional Job Requirements: Open to locals, we would like them to work hybrid. Best Regards Md. Raj khan US IT Recruiter ConvexTech Inc. Email: [email protected] Keywords: information technology green card microsoft Maryland Minnesota |
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Tue Aug 29 01:28:00 UTC 2023 |