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IT support Or IT specialist at Remote, Remote, USA
Email: [email protected]
From:

Abhijith,

Sligosoft

[email protected]

Reply to:   [email protected]

Greetings from Sligo Software Solutions, Inc. !!

SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government. 

We have a urgent requirement for IT support with Child Welfare position with our client.

Role: IT support with Child Welfare

Location: New York, New York

Duration: 24 Months

Client: NY State

Description 

Provide CONNECTIONS support for 25,000 users statewide.

Duties 
Provide day-to-day CONNECTIONS user support, provide guidance to Implementation Specialists, coordinator with OCFS regional office staff to develop a long-term training package, assist in meeting federal performance benchmarks, support data quality and work with counties on complete and timely data requirements for federal reporting.
Assist with the writing and development of tip sheets, review training materials, assist with the analysis and requirement gathering phases of projects and change request.
Provide data to counties and agencies to assist with operational analysis.

Mandatory Requirements 
Experience (6+ Years)
Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.

Requirements 
This is an 100% Onsite
60 months of experience working in a Health and Human Services or Child Welfare environment supporting SACWIS (Statewide Automated Child Welfare Information System) based system, local district, or voluntary agency.
60 months of experience providing IT support in in Child Welfare environment.
60 months of experience working directly with users in a child welfare environment providing training or technical assistance either in a classroom or in a work environment. Experience includes writing documentation and/or desk aids to be used as reference to support users understanding of business operations and/or training delivered. 
60 months of working on a child welfare application of over 15,000 users starting with a needs assessment, moving to ongoing support and ending with follow up
60 months of child welfare or related experience interpreting regulations governing practice and program outcomes.
Bachelors Degree
Rsum
Please submit copy of certificate, degree, etc.

Thanks

Abhijith Mallavajhula

Keywords: information technology New York
[email protected]
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Tue Aug 29 18:22:00 UTC 2023

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