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Remote - Business Analyst with Customer Service - PA at Remote, Remote, USA
Email: [email protected]
From:

Usha Geethari,

StellarIT Solutions

[email protected]

Reply to:   [email protected]

Hi,

This is Usha form Stellar IT Solutions! You intrigued us in your profile; hence I have a Great Opportunity for you with our direct client so kindly view the below job description and let me know your interest to proceed further.

Title: Business Analyst with Customer Service

Location: Remote

Duration: Long Term

Rate: $45(Fixed)

*** Remote ***

***This requisition will feature first round interviews via Microsoft Teams. Candidates are to provide proof of ID when they interview. Please ensure that candidate is able to connect to Microsoft teams and have both the camera and microphone enabled. ***

***This position is 100% remote; however, in this particular instance the candidate must physically reside within The United States. ***

***The candidate must physically report to the 4th floor of The Keystone Building in Harrisburg, PA in order for first day processing, badging and to pick up commonwealth-issued equipment. ***

***This requisition's current PO is funded through 6/30/24, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. ***

***Start date for this position is as soon as possible. ***

Job Description:

DCED seeks a BA to provide system administrative support for the Homeless Management Information System (HMIS) through analysis and maintenance of the database system.

Provides system administrative support for the Homeless Management Information System (HMIS) through analysis and maintenance of the database system. Ensures compliance with HMIS data standards and policies and procedures.

Works with HMIS vendor and users to resolve data quality problems and ensure compliance with standards and policies and procedures.

Evaluates and tests database upgrades to new versions while preserving data integrity.

Produces ad hoc queries and reports for users on the data housed in HMIS.

Designs, develops, and maintains queries and reports utilizing the data in HMIS.

Queries and monitors HMIS to identify data quality issues, determine the cause of the issue and make recommendation to correct the issue.

Assists in compiling data in the preparation of monthly, quarterly and annual reporting to the U.S. Department of Housing and Urban Development (HUD).

Provides technical and analytic support to end users.

Provide Helpdesk support through tickets submitted by users

Maintains knowledge of latest developments in HMIS by reviewing guidance and publications or participating in training programs, courses, and seminars.

After analysis of HMIS data and information, may recommend changes in program direction and focus.

Provide complex technical assistance on HMIS related data.

Required Skill set:

3 or more years experience in below items.

Strong communication skills; both written and spoken.

Business Analysis

Customer Service

SQL Query knowledge

Attention to detail

Problem solving mindset

Critical thinking

Third-Party application experience

Required/Desired Skills

Required / Desired

Exp.

Business Analysis

Required

3

Customer Service

Required

3

SQL Query knowledge

Required

3

Third-Party application experience

Required

3

Strong communication skills; both written and spoken.

Required

Attention to detail

Required

Problem solving mindset

Required

Critical thinking

Required

Thanks & Regards,

Usha R

Senior Talent Acquisition 

https://www.linkedin.com/in/usha-g-3a2ba2101

Email: [email protected] 

Rockville, MD | McLean, VA | Palo Alto, CA

StellarIT.com  | StellariDeaLabs.com

Keywords: business analyst active directory rlang information technology purchase order California Idaho Maryland Pennsylvania Virginia
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Tue Aug 29 18:42:00 UTC 2023

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