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Looking for a L2 Support with 10 plus yrs exp H1B Only Need locals to CA at El Segundo, California, USA
Email: [email protected]
From:

Chaitanya,

RuriSoft LLC

[email protected]

Reply to:   [email protected]

L2 Support

Location: El Segundo, CA

HYBRID ROLE

Years of experience required: 8-10

Job description and responsibilities:

Coordinate with all support teams for any high priority issues Outage

Should be familiar with Java, Spring boot mS to be able to fix the production bug which are show stopper and deploy to production.

Should be able to replicate the issue in lower environment and test and deploy the bug fixes.

Application monitoring activities daily jobs

Incident handling - troubleshoot/debug user related tickets which are raised in the front end application which is being used in retail stores.

Morning checkout, Regression in pre-production environment and also in production environment

Additional Support during the weekend/monthly billing release

Report preparation on adhoc request

Production Team currently do the following activities

Monitor Application

Provide Governance reports

Health check reports

Production release report

Defect Analysis

Production Monitoring

Micro service Health check report

Production Team do need JAVA background as they need to read code and find out what was the root cause

Experience in Dynatrace and AppDynamics

Awareness of ELK is good to have but not required

They just need to know, How to use Dashboards, How to Apply Filter, Kibana which can be trained quickly

Currently, Dashboards are created by existing Elasticsearch support team.

Elasticsearch support team manages Dashboards E2E, they give these dashboards to this team

Primary task for the existing production team is to monitor the application

Primarily L2 type support

Skill set: Java, Monitoring Tools, Linux, Shell Scripting, Dynatrace, ELK stack (Kibana etc), AppDynamics.

Top 3 skills required for the role:

1. Java/J2EE Spring boot mS

2. ELK, Dynatrace, App Dynamics

3. Problem and Incident Management

Keywords: microsoft California
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Wed Aug 30 21:46:00 UTC 2023

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Location: El Segundo, California