Looking for a L2 Support with 10 plus yrs exp H1B Only Need locals to CA at El Segundo, California, USA |
Email: [email protected] |
From: Chaitanya, RuriSoft LLC [email protected] Reply to: [email protected] L2 Support Location: El Segundo, CA HYBRID ROLE Years of experience required: 8-10 Job description and responsibilities: Coordinate with all support teams for any high priority issues Outage Should be familiar with Java, Spring boot mS to be able to fix the production bug which are show stopper and deploy to production. Should be able to replicate the issue in lower environment and test and deploy the bug fixes. Application monitoring activities daily jobs Incident handling - troubleshoot/debug user related tickets which are raised in the front end application which is being used in retail stores. Morning checkout, Regression in pre-production environment and also in production environment Additional Support during the weekend/monthly billing release Report preparation on adhoc request Production Team currently do the following activities Monitor Application Provide Governance reports Health check reports Production release report Defect Analysis Production Monitoring Micro service Health check report Production Team do need JAVA background as they need to read code and find out what was the root cause Experience in Dynatrace and AppDynamics Awareness of ELK is good to have but not required They just need to know, How to use Dashboards, How to Apply Filter, Kibana which can be trained quickly Currently, Dashboards are created by existing Elasticsearch support team. Elasticsearch support team manages Dashboards E2E, they give these dashboards to this team Primary task for the existing production team is to monitor the application Primarily L2 type support Skill set: Java, Monitoring Tools, Linux, Shell Scripting, Dynatrace, ELK stack (Kibana etc), AppDynamics. Top 3 skills required for the role: 1. Java/J2EE Spring boot mS 2. ELK, Dynatrace, App Dynamics 3. Problem and Incident Management Keywords: microsoft California |
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Wed Aug 30 21:46:00 UTC 2023 |