| ServiceNow Technical Architect @ Nashville, TN (locals only) at Nashville, Tennessee, USA |
| Email: [email protected] |
| Hello, Hope you are doing well, We have the below requirement open. Please send me your candidates updated Resume Job Title: ServiceNow Technical Architect Location : Nashville, TN (locals only) Experience : 13+ only Please read the qualification/experience and knowledge section prior to sending candidates **This is a hybrid/remote position - only candidates in Tennessee and able to commute to Nashville, TN regularly will be considered.** The standard work week is 37.5 hrs./wk. Description: The ServiceNow Technical Architect will serve as a cloud subject matter expert and trusted advisor providing technical support and architectural guidance to leadership, business partners and internal teams. TennCare Information Systems is responsible for providing high availability, performance, and support to the timely coordination and provision of health care services. ServiceNow is a platform for enterprise wide, industry standard mechanism to deliver IT services management (ITSM). The ServiceNow Technical Architect is responsible for advanced technology architecture, engineering, and administration. This role oversees all system related activities including the delivery of comprehensive strategies that enables ServiceNow ITSM. This role is also responsible for ensuring stability of the platform, managing teams for delivering services and strategic initiatives on time with maximum quality. The ServiceNow Technical Architect accommodates the design, development, implementation, and delivery of critical services necessary to support the ServiceNow platform for TennCare. The ServiceNow Technical Architect will be overseeing and responsible for validating the program activities, ensuring the operational requirements are adhered to, as well as being a subject matter expert for ServiceNow modules for latest release. Description of Duties (% of Total Work Effort) Strategy & Planning 30% Solution Architecture and Development 30% Operational Management 40% Minimum qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or relevant field. Certified ServiceNow System Administrator. 10+ years' experience designing, executing, and supporting ServiceNow solutions. Experience in a broad set of technologies related to applications and IT infrastructure Effective communication skills (written and verbal) to properly articulate complicated ServiceNow functionalities to management and other IT development partners. Team player and experience with managing vendor teams. Experience working in a healthcare environment is preferred. Substitution of experience for education: -Experience equivalent to fifteen (15) or more years of qualifying professional experience in positions associated with designing/architecting IT solutions or systems, designing and/or implementing ServiceNow, managing IT projects, and managing teams. Desirable qualifications: Great communication skills and able to manage multiple projects and experience with latest ServiceNow modules (CMDB, Discovery, Software Asset Management (SAM), Procurement, HRSD, Security Operations, Privacy, Breach, GRC, Contract Management, Demand, Agile 2.0, integration hub) and upgrades and new modules to ServiceNow. Must Have experience and knowledge: We need architectural experience. We need seasoned architects with the ability to back decisions with research and the why, and articulate several options, the pros and cons for each, and a recommendation. Subject matter expert for ServiceNow modules such as CMDB, Discovery, Event management, Software Asset Management (SAM), Procurement, HRSD, Security Operations, Privacy, Breach, GRC, Contract Management, Demand, Agile 2.0, integration hub, Change Management. Support CMDB data model. Provide recommendation and roadmap to improve CMDB operations using the ServiceNow Discovery tool Demonstrate leadership ability to back decisions with research and the why, and articulate several options, the pros and cons for each, and a recommendation. 10+ years' experience designing, executing, and supporting ServiceNow solutions Thanks & Regards Ramya Sri -- Keywords: information technology trade national Tennessee |
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| Wed Aug 30 23:27:00 UTC 2023 |