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Salesforce Business analyst at Santa Clara,CA only Local consultants at Santa Clara, California, USA
Email: [email protected]
From:

Rahul Balusa,

Fisec Global Inc

[email protected]

Reply to:   [email protected]

Title: Salesforce Business analyst

Location: Santa Clara, CA (Needs to work from office)

Duration: 12+ Months

Manager Notes:

We need Sr. Business Analysts who have worked on Salesforce Experience Cloud. In Experience Cloud they need to have hands on work experience on Partner Relationship Module (PRM).

JD -

Salesforce BSA Responsibilities:

Work closely with Sales and Channel team to identify, recommend, develop, implement, and support CRM applications

Interface directly with Sales and Channel to understand business problems, streamline processes, design solutions and deliver SFDC solutions

Participate in IT and Business grooming sessions and translate the functional requirements to technical specifications

Act as single point of contact for the business regarding all PRM related processes (including other CRM capabilities and integrations)

Assist in the discovery phase of Channel projects to make critical design decisions

Guide and assist the team with regression, UAT, and system integration testing for existing and new SFDC applications

Facilitate and actively participate in all phases of the business process enablement life cycle

Work closely with the development team (Onsite and Offshore) to drive the development thru agile methodology

Requirements:

6 to 8 years in a Senior Business System Analyst role, with demonstrated hands-on experience developing business relationship and creating requirement definition, user story, functional specification, test cases, and root cause analysis

5+ years Salesforce configuration and design experience with an in-depth knowledge of PRM, Partner Communities

Deep understanding of the Lead to quote process

Deep expertise in the SaaS, HW, SW, and Maintenance business model, especially in the Channel and PRM process areas

Hands on experience of experience cloud functionality including Community setup, Incentive management, MDF, Sales Engagement tools etc.

Experience in designing and implementing new Salesforce objects, workflow rules, custom layouts, and other standard Salesforce customization

A strong analytical approach to business process design with an emphasis on cross-functional inter-dependencies

Strong analytical skills with ability to translate business requirements into functional and technical specifications

Ability and interest in training/educating users in tools, processes, procedures

Experience working in Agile methodologies (safe Agile preferred)

Keywords: information technology California
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Thu Aug 31 00:05:00 UTC 2023

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Location: Santa Clara, California