| Clinical IT Engineer Ontario, California Onsite at Ontario, New York, USA |
| Email: [email protected] |
| From: shayista sultan, Resource logistics [email protected] Reply to: [email protected] Clinical IT Engineer Location: Ontario, California Onsite Hire Type: Contract Client: Wipro JD: T Identifies correct knowledge documents and support materials to answer questions and troubleshoot issues. Leams about technology deployments and how they fit within business model/strategy Explains general navigation to customers: Translates technical terms to non-technical users to help in explaining navigation Looks for opportunities to improve knowledge on technologies Understands and adheres to the IM process and policies Uses correct knowledge documents and support materials to answer questions and provide support Identifies when request/issue should be escalated and assigns to appropriate party Clarifies asks by listening for understanding and reflecting back Performs rounds and completes required templates Uses instrumentation and physical checks (walk-throughs) to monitor Responds to and resolves incidents affecting operations Performs physical build-outs, installing computing devices and low voltage cabling Provides direction to local security staff by assisting in post order definition Manages identified defects through own and supporting organizations Follows procedures to collect and manage data so it's available for security audits Performs maintenance per manufacturer specification Oversees the activities of on-site vendors performing maintenance Consistently, without fail, follows all safty guidelines Oversees the activities of on-site vendors performing maintenance to ensure safetyhas context menuComposeParagraph Performs maintenance per manufacturer specification Voice Oversees the activities of on-site vendors performing maintenance Consistently, without fail, follows all safety guidelines Oversees the activities of on-site vendors performing maintenance to ensure safety guidelines are followed" Interprets security standards and applies to own work Identifies relevant security standards that apply to own work and adheres to protocols Understands security risks & implications when evaluating solutions Knowledeeable about cur eat security controbefames and according to esablished procedures, protocols and/or requirements Demonstrates responsiveness by conveying critical information to decision makers Demonstrates awareness of the desired outcomes in actions and thoughts" Conducts diagnostic steps to collect data and validate issue Eliminates variables to pinpoint root cause I . Completes testing to confirm resolution" Eliminates variables to pinpoint root cause Identify possible solutions and pros and cons to each Follow up to confirm solution addressed problem ITIL tools knowledge, Incident, change, problem knowledge. Keywords: information technology |
| [email protected] View all |
| Fri Sep 01 01:31:00 UTC 2023 |