| Genesys Lead Engineer - San Antonio, Texas (Initially remote) at San Antonio, Texas, USA |
| Email: [email protected] |
| From: Bhanu Prakash, Intellectt [email protected] Reply to: [email protected] Hi Hope you are doing well This is Bhanu from Intellectt INC; we have an immediate opportunity with one of our clients. Please find the below job description and if you are interested, please forward your resume to [email protected] Job Title: Genesys Lead Engineer Location: San Antonio, Texas (Initially remote is fine) Important Skills: Genesys Pure-Engage, On-premises and IRD and eservices. Must have: Strong experience in design, development, and architecture of Genesys Engage technology with specialization in voice, email, and work item channels. Expertise in building and managing custom solutions using Genesys SDKs Ability to articulate complex design solutions to business stakeholders and other IT teams. Experience in developing IVR code using composer and routing strategies using IRD. Strong presentation skills through documentation or PowerPoint presentations Nice to have: Experience with Genesys Pure cloud and experience migrating on-prem to cloud. Hands-on experience with Interaction recording, Speech analytics, Reporting, GVP, and external integrations to custom CRM applications Keywords: information technology |
| [email protected] View all |
| Tue Sep 05 20:56:00 UTC 2023 |