| Business Analyst - Tampa, Florida ( Onsite ) at Tampa, Florida, USA |
| Email: [email protected] |
| From: Mahesh, Mindfore Inc [email protected] Reply to: [email protected] Job Title: Business Analyst Location: Tampa, Florida Onsite Duration: Long Term Project: This scope of work is for technical product support specialist services for the development of new and existing functionalities required to support the Health Management System (HMS) . Contractor will provide these services to the Department. Contractor will perform the following tasks in the time and manner specified: Participate in Joint Application Design (JAD) sessions with development teams to represent the interests of business stakeholders as assigned by the Department. Participation includes providing accurate answers to questions regarding intended software functionality. Perform validation of documented business requirements against business processes as assigned by the Department. Perform verification of developed software against business requirements and technical specifications as assigned by the Department through User Acceptance Testing (UAT). Identify, document, and submit opportunities for improving the efficiency of workflows represented within the software and increasing ease as software enhancements as assigned by the Department. Identified opportunities must be documented using Microsoft Office and the Departments change and configuration management system. Prepare and submit end user documentation using Microsoft Office software as assigned by the Department for training and assistance including release documentation, process flows, and help screens. Provide support daily for the Departments HMS, related systems and downstream consumers of Department data as directed by the Department. Support requires providing answers to inquiries via email and phone, researching user inquiries, documentation of software issues in the Departments change and configuration management system and logging the user interaction in the customer ticketing system. Communicate current issues, enhancements, and other information through email, telephone or facetoface with Department staff as assigned by the Department. Complete job required training as assigned by the Department. Completion verification may include certificates, signin sheets or verification via the Department's Learning Management System. Required Skills & Experience Five years of documented experience performing business process analysis on an agile software development team. Five years of documented customer technical support experience. Two years of documented experience performing application development on a Certified Electronic Health Record (EHR) product. Five years of documented experience performing the software testing function that includes executing software tests, documentation of defects and writing test cases and scripts. Five years of documented experience producing business or technical documentation related to technical specifications, requirements traceability matrices, application interface design, business process analysis and data flow diagram. Keywords: |
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| Tue Sep 05 21:41:00 UTC 2023 |