| Looking for UI-UX Designer with ServiceNow service portal development - Remote, USA at Portal, Georgia, USA |
| Email: [email protected] |
| From: Pavan Kumar, Yochana IT [email protected] Reply to: [email protected] Details JD: Provide guidance to project teams on UX design projects ensuring the delivery of high-quality solutions that meet client objects and exceed expectations. Develop UX standards and best practices for the Design Thinking practice and the broader Process Optimization group to integrate into its operations and delivery. Conduct and facilitate research activities to understand end users, their needs, pain points and requirements to optimize the end user experience and shape the design of solutions. Facilitate workshops to generate innovative solutions to end-user challenges and pain points. Translate low-Client requirements and wireframes into high-Client prototypes to drive alignment on features and functionality among key stakeholders. Create designs for multiple contexts and devices (e.g. desktop, mobile, tablet) with special attention to info architecture (e.g. content grouping, hierarchies, system/process flow and user flows). Plan and conduct usability tests and provide reports with actionable recommendations Plan and conduct concept reviews, task walkthroughs and other evaluations to support the iterative design process. Provide input on dashboard design, help set standards. Interface with users to understand dashboard requirements and help translate to design. Establish best practices for effectively designing a dashboard/communicating to end users. 3 - 5 years of experience designing digital products. Proven track record in leading and delivering successful UX design projects Should you be chosen for an interview you will be asked to present samples from your portfolio. Proven track record in leading user research through several methods (e.g. user interviews, surveys, etc.) analyzing user research data, identifying end-user pain points, developing innovative user-centered solutions, and conducting usability studies. Experience in producing wireframes, prototypes, process maps, journey maps, personas, service blueprints and other visual methods for presenting insights to stakeholders Experience in planning and leading concept ideation workshops, analyzing, synthesizing outputs and delivering visual product designs. Expertise in at least 2 core user experience competencies (e.g. research, information architecture, interaction design, interface design, front-end development and/ or content strategy). Excellent written and verbal skills with demonstrated ability to present to and influence senior leaders. Command of design basics including readability, accessibility, iconography, use of color and spatial relationships. Proficient in wireframing and prototyping tools (e.g. Figma and Axure). Experience with web, SaaS-based interfaces and/or dashboard design. Ideal Additional Experience: -Experience with Design Thinking and Service Design and workshop facilitation. -Graphic Design. -Experience working in an Agile (Kanban) environment. -Certifications in UX and UI design good to have Keywords: user interface user experience information technology |
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| Wed Sep 06 18:54:00 UTC 2023 |