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Technical Support Analyst : Chesterfield, VA 23832 (Onsite) at Chesterfield, Virginia, USA
Email: [email protected]
Hello,

Hope you are doing well,

We have the below requirement open. Please send me your candidates updated Resume to [email protected]

Role: 
Technical Support Analyst 

Location: 
Chesterfield, VA 23832 (Onsite)

Job Roles / Responsibilities:      

Onsite resource to support users in an enterprise environment, including helpdesk and system support activities.

Seeking staff augmentation resources to assist with deployment of computers using our automated systems for a specific computer refresh project.   Diagnose various problems encountered during initial rollout.  Completion of various other hardware/software requests as needed.  Other tier 2 helpdesk duties as needed.

An ideal candidate will be able to install and maintain PC hardware and software in the county as well as provide technical information and assistance to staff and customers.

An ideal candidate will have advanced- level skill at supporting Microsoft Windows 10 and higher operating systems; advanced-level skill at supporting Office 365, a working knowledge of standard networking services such as DHCP, DNS, ACTIVE DIRECTORY, and print servers; understanding of basic security principles; ability to support users both on-site and remotely; ability to perform hardware upgrades (disk, memory, network, video, etc.); ability to physically move workstations and monitors; ability to adapt to a constantly changing workload with multiple levels of priority; ability to complete assigned projects independently and within a team environment.

Candidate must pass VA CJIS level 4 training and background check.  County will provide training links.

SKILL 

YEARS USED 

LAST USED 

PC Hardware deployment and service 

Required 

Customer Service Supporting Windows in a professional environment Required 

Application Support Required 

Able to lift and carry equipment as need, up to 30lbs. 

Required 

Thanks & Regards

Mohd Azhar Uddin

Tel: 703-831-8282 Ext. 2526 

https://www.linkedin.com/in/azhar-uddin-13b7b7173/

Email: [email protected] 

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Keywords: information technology Virginia
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Wed Sep 06 19:02:00 UTC 2023

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Location: Chesterfield, Virginia