| Job opening || Service now ITOM || Contract || Hybrid at Remote, Remote, USA |
| Email: [email protected] |
| From: iyyappan, Smartitframe [email protected] Reply to: [email protected] Dear, Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether its for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide. Job Title: IT Operations Manager (ITOM) Location: Windsor, CO or Charlotte, NC (Hybrid) Duration: Contract Required Skills: ServiceNow ITOM Job Description: Collaborate with stakeholders to gather requirements and translate them into technical specifications for serviceNow ITOM and CMDB solutions. Design,Develop and configure serviceNoW ITOM and CMDB modules, including Discovery, service Mapping Event management and configuration Management Customize seriveNow workflows, business rules, UI policies, and notifications to support ITOM and CMDB processes and automation. Configure and maintain CMDB data model ensuring accurate and up*to*date configuratoin item (CI) information. Integrate serviceNow with other ITOM tools and external platforms using APIs and web services. Collaborate with cross*funcational teams to define and implement ITOM and CMDB best practices, ensuring alignment with industry standards and OTL processes. Conduct through testing of serviceNow configurations and customizations to ensure high*quality deliverables. Provide ongoing support and maintenance for serviceNow applications, troubleshooting issues and implementing necessary fixes or enhancements Stay updated with the latest serviceNow releases and ITOM/CMDB*specific features, proactively identifying opportunities for process improvement and system optimization. collaborate with other developers,administrators,and business analysts to deliver integrated solutions that meet the ITOM and CMDB needs of the organization. Document technical specifications ,user guides and standard operating procedures for ServiceNow applications and configurations." Keywords: continuous integration user interface information technology Colorado North Carolina |
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| Wed Sep 06 21:40:00 UTC 2023 |