| PACS Admin at Remote, Remote, USA |
| Email: [email protected] |
| From: Cauvery Priyadarshini, Vyze Inc. [email protected] Reply to: [email protected] Hi, This is Cauvery from Vyze Inc. Please find the below position , if youre comfortable with the JD kindly revert me bacK . Job Description - JOB TITLE: PACS Admin Duration: 6+ Months Location: Onsite (New York City, NY) Visa: USC/GC/GCEAD/H4EAD MOI: Webcam MUST HAVE : Need senior 7+ years of exp candidate,DNS, VPN, IP Proxy, TCPIP, load balancers, system security), SQL and Windows system administration Required skills: DNS, VPN, IP Proxy, TCPIP, load balancers, system security), SQL and Windows system administration Optional: Healthcare, Medical imaging knowledge. In this role, you have the opportunity to be part of a highly skilled Healthcare Informatics Solutions and Services team responsible for the overall success of customers, utilizing our suite of medical imaging products. Software Technical Support Level 2 will be responsible for supporting our installation and customer support teams at a senior level. Job Description Summary Analyzing break/fix issues and working with empathy and a sense of urgency to deliver solutions to meet customer/partner needs, ensuring all customers receive prompt and courteous support enabling the highest possible customer satisfaction. Working through the resolution of technical service issues according to standard processes/procedures and specialized understanding of complex product issues. Ensuring all critical cases or highly complex situations are quickly transferred to appropriate senior staff members for immediate attention and proper escalation while logging all service data required for tracking. Maintaining a high level of technical competence on Philips solutions and related technologies, while acting as subject matter expert on specific product group(s). Sharing best practices, knowledge, and learning with the team and the global support community to enhance the quality and efficiency of customer support. Working with customers, development teams, or level 1 support teams to resolve product issues. Advising and coaching level 1 and/or technical consultants on the identification and resolution of issues or system build or configuration performing and documenting this knowledge. Participating in new product releases and beta cycles to ensure information and training requirements are met to support new products and to improve overall product quality. To succeed in this role, you should have the following skills and experience/Preferred Skills: Bachelor's degree (BA/BS) in Business, Computer Science, Information Systems, or related field preferred or equivalent experience with at least 10 years of experience Experience with medical imaging software (Philips Medical imaging products (IntelliSpace/Vue/Carestream), strongly preferred) Strong background in DICOM and HL7 Working knowledge of network configuration (DNS, VPN, IP Proxy, TCPIP, load balancers, system security), SQL and Windows system administration, and troubleshooting Requires highly effective communication skills, both verbal and written Thanks and Regards. Cauvery Priyadarshini US IT Recruiter Vyze INC (An E- VerifiedCompany) Email: [email protected] 25179 Methley Plum Place, Aldie, VA 20105 www.vyzeinc.com Disclaimer: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send REMOVE to [email protected] . Keywords: business analyst information technology green card New York Virginia |
| [email protected] View all |
| Wed Sep 06 21:41:00 UTC 2023 |