| Job Opening || Production Support || Remote at Remote, Remote, USA |
| Email: [email protected] |
| H ello , Hope you are doing great! This is Nitin, I work as a Tech. Recruiter at NYTP. Reach me at [email protected]) if you want to apply for the below role: Title Production Support Location Remote Duration Long Term Job Description/ Responsibilities Part of an on call rotation. When on call the shift is 8 hours per day for all 7 days of that week (including weekend). Weekend rotation will be once in 3-5 weeks. Identifying, troubleshooting and providing solution for production incidents of moderate to high complexity. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Interface/co-ordinate with Level 1 support, Level 2 support, and other technical and non-technical support groups, provide assistance and guidance as required. Root cause analysis of problems/issues reported by clients/members. Able to communicate across multiple teams on day-to-day support operations. Able to use Service Now to create tickets (can be trained, learn on the job) Able to use Splunk logs for triaging (can be trained, learn on the job) Able to use Github and Rally tools (can be trained, learn on the job) Experience with databases (doing querying and troubleshooting), containerized environments (ideally Kubernetes), and public cloud (ideally Azure) are firmer requirements than i think i stated earlier. All candidates should have hands-on experience with at least 2 out 3 of those Required Skills: Java, Kubernetes, micro services, SQL, Github, Splunk, Service Now, Nice to have skills: Azure Top 3 Must Haves: 1. Production Support 2. Java, micro -services, Kubernetes 3. SQL Thanks, _______________________________________ Nitin Pillai | New York Technology Partners 120 Wood Avenue S | Suite 504 | Iselin NJ 08830 LinkedIn | www.nytp.com We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. -- Keywords: information technology Colorado New Jersey |
| [email protected] View all |
| Fri Sep 08 22:55:00 UTC 2023 |