| Salesforce Business Analyst || Sunnyvale, CA || Contract at Sunnyvale, California, USA |
| Email: [email protected] |
| Greetings from Tanisha Systems!! Hope you are doing great today !! My name is Muskan & I am glad to write you an email for the below-mentioned Job that I have with one of our clients would appreciate it if you can let me know about your interest in pursuing it or if you know anyone who might be a good fit. Role: Salesforce Business Analyst Job Description : Salesforce App Building Roles and Responsibilities: Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support. Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization. Work with existing SFDC Architects to implement SFDC Service functionality. Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management Perform configuration /system changes to meet business requirements as needed. Ensure proper level of testing and documentation is completed for all work. Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects Competency Requirements: Competency is based on: education, training, skills and experience. In order to adequately perform the responsibilities of this position the individual must: 1. Bachelor's or undergraduate degree in Computer Science, Information Systems or equivalent experience 2. 5-8 years of experience in supporting Field Service and Customer Support Business Functions. 3. Supporting users in a medical device company desirable 4. 5-8 years of direct Hands-On experience with Salesforce.com Field Service Management, Case Management and/or Call Center. 5. Possess a strong business and customer/client focus. 6. Experience and knowledge of Salesforce.com and SAP integration. 7. Ability to interact and influence variety of users and senior management. 8. Ability to work independently and manage projects independently. 9. Ability to work directly with and manage consultants. 10. Experience with deep understanding of IT Applications and Technology 11. Strong problem solving and analytical capabilities 12. Excellent written and verbal communication skills 13. Very strong collaboration, negotiation, and influence capability required Thanks, and Regards, Muskan Shukla Sr.Technical Recruiter Desk: 212-729-6543 Ext 635 Tanisha Systems Inc. 99 Wood Ave South, Suite # 308, Iselin, NJ 08830 Email: [email protected] Muskan Shukla | LinkedIn -- Keywords: access management information technology New Jersey |
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| Sat Sep 09 03:10:00 UTC 2023 |