| Cloud Support Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Lovely Singh, Tek Inspiration [email protected] Reply to: [email protected] Hi, Hope you are doing great!!! Please share suitable profile Cloud Support Engineer 2 days onsite Hybrid No H1B 1 and done interview, must be onsite! Onsite interview, this being said, only submit local from Houston, TX only. Cannot be DevOps Must be Cloud Support (Oil and Gas preferred, working in similar technology or enterprise account) Strong communication, will work within a support position not a strong developer but experience is needed The DELFI Cloud Ops L2 Engineer role is responsible for ensuring DELFI Applications and Services, across the entire D&I Portfolio are delivered, maintained and operated to the highest standard specifically ensuring applications and services do not breach agreed service levels with both internal and external customers. This role is effectively split into two core functions, the first one is Incident and problem management whereby engineers will have to: Identify, Diagnose and Troubleshoot complex issues with web applications, backend services and IaaS deployments across Azure and Google cloud products Manage incidents from identification to resolution, taking the lead as a subject matter expert in all major incidents impacting customers in one or more DELFI services Provide a key technical escalation route between our field, the L1 support organization and L3/Engineering specifically tasked with identifying functionality problems, reliability issues and bugs Provide operational support to engineering teams who require DNS setup, SSL Certificates, GCP Projects, Azure Subscriptions and other fundamental artifacts for new products entering into production Translate technical issues and complex problems into non-technical material The second function is project delivery. L2 Engineers are expected to propose, lead and deliver operational projects. This includes: Building applications and web services to allow self-service and automation for other stakeholders, such as D&D, Engineering and management Creating data visualizations based on extensive metrics collected from a wide variety of DELFI services and applications to create insights on how users are using DELFI and how the service can be improved. Cost efficiency projects Developing and deploying tooling such as event management, alerting, automated remediation, chat bots, intelligent analytics, configuration management etc. Desired Technical Skills: Solid understanding of Google Cloud and Microsoft Azure product offerings Infrastructure as Code technologies i.e., terraform / puppet / jinja etc. Scripting & Automation i.e. PowerShell/python Source control & Devops tooling git, vsts, enkins FE & BE Development i.e. react, angular, node, go Infrastructure Fundamentals i.e. cloud networking, security, storage technologies (NAS & Object), IaaS compute, IP, DNS and so on Database technologies, both relational and document MSSQL Server, MySQL, Postgres, Cloud DB products (Firestore/CloudSQL/Mongo etc) REGARD Lovely Singh Keywords: database golang Texas |
| [email protected] View all |
| Sat Sep 09 03:19:00 UTC 2023 |