| ServiceNow Developer - 100% Remote - USC-GC Only at Remote, Remote, USA |
| Email: [email protected] |
| From: Jyoti, kpg99 [email protected] Reply to: [email protected] ServiceNow Developer 100% Remote USC/GC Only Please include candidate references in your submission. Company Domain: Healthcare Management Position Title: ServiceNow Developer 100% Remote Duration: 3+ Month Contract To Hire Schedule: Must be CST or EST time Zones Interview Process: 1 Video Interview Top Skills: Need strong Service catalog module, ITSM modules, REST API, interface technology with other tools/data Flexcera, Jenkins, asset management, discovering data, and bringing in to servicenow Programming background, know how to script in servicenow, understand email process within servicenow Servicenow dev certs is helpful Job Responsibilities: Our client is looking for a Senior ServiceNow Engineer with extensive experience in the ITSM module. Responsibilities include design, development and maintenance of the clients ServiceNow ITSM instance, including but not limited to: core setup, service catalog, workflow administration, reporting, data imports and third-party software integration. The IT Service Management department strives to deliver top-notch customer service centered around the ServiceNow ITSM Self Service Portal. Core modules in use include Service Catalog, Incident, Problem, Knowledge, Change, Release and Configuration Management. This would be a great role for a talented ServiceNow Engineer to own and build a strong ServiceNow Engineering discipline while assessing opportunities to best utilize and optimize the platform. We are looking for an ambitious candidate, with at least 5-7 years of experience in configuration, custom scripting, and development of ServiceNow platform modules. The incumbent shall develop custom ServiceNow solutions, troubleshoot platform issues, perform root cause analysis, and recommend and implement corrective action. JOB ROLES AND RESPONSIBILITIES: Provide technical leadership in specification, implementation and maintenance of ServiceNow Develop and modify ServiceNow catalog, workflows, forms, lists, business rules, script includes and UI components. Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integration by applying best practices Offer expert guidance and solutions to technical issues on the ITSM platform Develop, test and implement technical solutions Decipher requirements, generate optimal design and build solutions to meet business needs Expert level ServiceNow development skills Advanced experience with ServiceNow ITSM platform modules and features System integration experience using web services and other web based technologies such as REST/SOAP. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Catalog and ITSM integrations. Knowledge of Java Script, HTML/CSS, AJAX and ServiceNow API. Excellent verbal and written communication skills. Promote, recommend and implement automated processes to improve ITSM efficiency. Liaise cross-functionally as necessary to ensure department standards and goals are continuously met and maintained Well-rounded IT experience in both development and operations. Experience in ServiceNow Discovery and working knowledge of the ServiceNow Common Service Data Model (CSDM) is preferred. JOB SCOPE: This position works independently under general supervision to complete the assigned job responsibilities. Work performed is often varied and complex requiring a reliance on a knowledge base built through experience. The incumbent follows established procedures and uses knowledge of the Companys general business principles, industry dynamics, market trends, and specific operation details when performing the duties of the position as assigned. JOB REQUIREMENTS (Education, Experience, and Training) : HS Diploma and 4 years related experience; Bachelors Degree in Computer Science strongly preferred. Minimum 5 years experience in ServiceNow configuration & administration with strong understanding of ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. ITIL foundations certification CAS/CIS or CAD ServiceNow certification and/or training are a plus Strong technical knowledge and hands-on experience in ServiceNow Business rules, Script includes, UI actions, Scheduled jobs, client scripts, UI Policies, UI Pages, UI macros, ACL, workflows, Inbound/outbound emails, data source integrations, transform maps, REST/SOAP Integration etc. Administer ServiceNow and serve as level 2 support Must have good communication skills both oral and written, with the ability to negotiate in a non-confrontational manner, deliver clear well-structured and concise arguments to support your opinion, using facts, pros/cons and business justifications. Must have the ability to work in fast paced environment, balance priorities and juggle multiple tasks at once Ability to work independently Have a strong desire and clear understanding for high customer satisfaction Strong analytical and problem-solving skills Experience with third party plug-ins that offer cost effective business solutions Good analytical, process management, organizational, presentation, interpersonal, leadership, project management and technical skills Ability to use software, hardware, and peripherals related to job responsibilities including MS Office Ability to train others in ServiceNow processes and tools This position requires occasional work outside of normal business hours Keywords: user interface information technology green card microsoft |
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| Mon Sep 11 19:55:00 UTC 2023 |