| Immediate need MS Power Platform Cloud Platform Support Consultant in New York, NY 10005 at York, New York, USA |
| Email: [email protected] |
| From: Shobhana Kulhade, Sydata Inc [email protected] Reply to: [email protected] Immediate need MS Power Platform Cloud Platform Support Consultant in New York, NY 10005 MS Power Platform Cloud Platform Support Consultant New York, NY 10005 06 Months Rate: $55/hr on C2C Must Have Skills (Top 3 technical skills only): Strong English communication and interpersonal skills 1-3 years of experience in a Cloud Platform Support role Industry Certification in MS Power a plus Nice to have skills: Experience in Agile methodology Experience in applying OCR, NLP, AI/ML, etc. capabilities to enhance business process and performance Experience in other RPA solutions (UiPath) Experience in working in Financial Services Detailed Job Description: Provide Triage support in the event of users reporting automation failures. Ability to diagnose and address automation issues based on severity levels. Report, track and address automation issues in ServiceNow as part of incident management. Deploy new versions of updated software and enhanced automations in alignment with clients release strategy across all environments. Initiate and approve access requests and user provisioning. Manage change management process for production deployments (provide review/signoffs). Own daily RFB (Ready for Business) checkouts and send notifications to BU Tech teams. Review upcoming changes/release notes for business impacts. Documents and maintains the process and procedures. Support Automation CoE in ensuring periodic health checks and utilize established escalation paths across the platform and Application support teams. Manage inventory by updating information on developed automations, reviewing the catalog to identify impacts on automations resulting from changes to underlying source systems, changing the status of retired automations. Interface with other L3 support teams for platform escalations. Maintain and manage persona-based training content. Top 3 responsibilities you would expect the Subcon to shoulder and execute: Strong English communication and interpersonal skills 1-3 years of experience in a Cloud Platform Support role Industry Certification in MS Power a plus Thanks & Regards: Shobhana Kulhade Sr. IT Recruiter Sydata Inc Email: [email protected] 6494 Weathers Place Suite#100 San Diego, California, 92121 Website: www.sydatainc.com Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE" Keywords: artificial intelligence machine learning information technology microsoft New York |
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| Tue Sep 12 00:30:00 UTC 2023 |