| Urgent hiring for Sr. Network Voice Engineer at Salisbury, North Carolina, USA |
| Email: [email protected] |
| From: padmavathi, Yochana IT solutions [email protected] Reply to: [email protected] Hello, I hope you are doing great. This is Padmavathi from Yochana IT Solutions, we have an urgent requirement with one of our clients, please go through the requirement below and let me know your interest. You can forward this opportunity to your friends or colleagues; so that we can help someone who may be desperately looking for opportunities. I sincerely appreciate your time Job title: Sr. Network Voice Engineer Location: Salisbury, NC (Day 1 Onsite) Job Description: 10+ years of Hands on experience in Cisco Call Manager, Voice gateways & Unity Connection voice mail services. Hands-on experience on CUCM & Unity Connection version 8.x & 9.x Have clear understanding on VOIP protocols like SIP, H.323 and MGCP Hands-on experience on Cisco c series and B series server along with Esxi 4.0 or 5.0 Feature configuration experience like Jabber, SNR, Presence, hunt groups, Hunt pilot, Voice mail boxes, TAPI. Understanding of CUCM, gateways & Unity connection prevent & maintenance & backup/restore producer. Have clear understanding on Telecom infrastructure protocols like ISDN and analog signaling. Contact Center express 8.x or 9.x deep understanding of scripting, Agent, Skill, team configuration etc. Have clear understanding about UCCX historical & online reporting. Have clear understanding about CAD and Finesse agent desktop. CCNA Collaboration CCNP Voice/Collaboration Excellent troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time. Answer any questions related to design and architecture while on P1 Bridge. Must be able to participate and represent the team in Change and Incident management meetings. Excellent communication and presentation skills. Coaching analysts for correct routing of tickets, capturing critical information Open for 24x7 availability Excellent leadership skills. Should have good knowledge of ITIL Processes awareness and adhering Possess outstanding interpersonal and teamwork skills Should have experience on Gateways. Work with Third Party Providers to assist in Problem resolution of telecommunication Problems. Report on Telephony Problems within established time frames. KEY TECHNOLOGIES: CUCM 8.x & 9.x Cisco Unity Connection 8.x & 9.X. SIP, MGCP, CUBE & H323 gateways. UCCX 8.x and 9.x, CAD and Finesse. Scripting knowledge of UCCX. Understanding of UCCX integration with logger, WFM, Email integration etc. Thanks & Regards, Padmavathi Vindeepu, Resource Specialist, Farmington Hills, MI, Phone: +1 (313) 552-5919, Email Id: [email protected] Keywords: cprogramm information technology golang Idaho Michigan North Carolina |
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| Fri Sep 15 03:27:00 UTC 2023 |