| Mainframe Support IT SUPPORT Nashville TN at Nashville, Tennessee, USA |
| Email: [email protected] |
| From: pavan, vdartinc [email protected] Reply to: [email protected] Job Tittle: Mainframe Support Location: Nashville, TN (Day 1 Onsite) Contract Minimum Skills: Mainframes Cobol, CICS, Production Support in Banking Desired Skills: Mainframes Cobol, CICS, Production Support in Banking Rate:$45-50/hr on c2c ( unfortunately have low rate here) IT Support Analyst Your role Are you an expert when it comes to Mainframe production support Do you have a track record of influencing senior IT stakeholders and business partners Do you have proven ability to solve complex issues, covering both technical and business needs Were looking for an IT support analyst to: be responsible for providing hands-on Level 2 production support of Wealth Management Americas suite of client and field facing applications govern production support execution aligned to existing ITIL framework follow effective and efficient operational policies, processes, and procedures work closely with the vendor, key stakeholders to plan for cost optimized solutions, manage delivery, implementation, process improvement and production product support. possess strong analytical, problem-solving, and synthesizing skills Mainframe batch, DB2, CICS, Scheduling, Autosys and Azure Cloud, - all are very valuable skills for this role. You need to be a hands-on person. support the Service & Product Manager across several technical domains ensure workflows, processes, tooling, applications, and monitoring maturity are of the highest quality standard contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvements maintain a knowledge database Your team Youll be working in the Hosting Services WM USA Field Facing support team in Nashville, TN. We provide quality services to ensure end-to-end production stability and availability by combining optimized utility services with dedicated centers of expertise, ensuring business aligned support, always aiming to foster on customer / user needs. Our measure of success is two-fold clear and recognized benefits into the L2 line teams and standardization of core ITIL practices at a high maturity level. Your expertise ideally 3-5 years of hands-on experience with Mainframe, batch, and distributed applications proficient with tools and technologies, such as Db2, CICS, Scheduling, ServiceNow proficient with monitoring tools such as Splunk, AppDynamics, Selenium ability to solve complex issues, good at problem statement analysis and solution design thinking track record of influencing senior IT stakeholders and business partners confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services Familiarity with the SRE (Site Reliability Engineering) automation approach Summary: __________years of experience in IT industry __________ years of experience in Mainframe __________ years of experience in COBOL, JCL, DB2 __________years of experience in CICS __________+ years of experience in Production Support __________ years of experience in Banking Good communication skill click here . Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Keywords: information technology trade national Tennessee |
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| Fri Sep 15 06:32:00 UTC 2023 |