Tier 1 M365 Support Technician @ REMOTE at Remote, Remote, USA |
Email: [email protected] |
Hi Greetings from Canopy One Solutions, Please go through below requirement if you are comfortable, please share your updated resume to my email id: [email protected] Position: Tier 1 M365 Support Technician Location : REMOTE Experience:10+ Roles and Responsibilities: Serve as the first point of contact for users seeking assistance with M365 applications. Address basic issues related to the suite's applications, from Exchange to OneNote. Perform remote troubleshooting through diagnostic techniques. Direct unresolved M365 issues to Tier 2 support. Document user interactions and solutions in support logs. Maintain updated knowledge on all deployed M365 services. Qualifications: Over 8 years of experience in M365 or related software support. Familiarity with the full range of M365 applications. Ability to diagnose and resolve basic technical issues. Strong communication skills. Ravi Kumar Danda Email: [email protected] Web:www.canopyone.com -- Keywords: information technology golang Idaho |
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Fri Sep 15 21:33:00 UTC 2023 |