| Technical Writer // C2C // Virginia at Merrifield, Virginia, USA |
| Email: [email protected] |
| kindly share only local candidates of Virginia Digital (Mid to Senior Level Technical Writer) Location: Merrifield, VA Hybrid Description: Responsibilities: Implement and coordinate knowledge management activities/processes to include content analysis, document management, data capture, portals, and customer reporting create, curate and distribute on-demand content through multiple online channels, including, internal platforms, learning management systems. create, edit, and organize technical and organizational information and turn it into compelling and useful content for internal audiences. Design and create training content for training and webinar use Partner with subject matter experts and collaborators to provide input for training content (product teams, support teams, etc.) Write technical documents and training collateral to support training projects Continuously look for opportunities to streamline, automate and improve current training documentation and processes Research, analyze, and document engineering and processing information (e.g. drawings, design reports, equipment, and test specifications. Gathers technical information, prepare written text, and coordinates layout and manual organization Integrate information from functions throughout the organization to facilitate access, sharing and disseminating information with team members, internal business partners, and stakeholders Research, gather, and synthesize data; present conclusion and recommendations to management and/or team members Monitor solutions key performance indicators and other key measures to ensure ongoing benefits are realized Monitor solutions key performance indicators and other key measures to ensure ongoing benefits are realized Leverage data and insights from customers and team members to inform content development, developing new content as needed based on feedback Qualifications: 5+ years experience writing technical internal process documentation and other forms of technical content, including capturing step-by-step instructions and using visuals to create a story Experience with authoring tools (I.e. Articulate) is required Previous experience working directly with clients/end users Microsoft Office and Visio Must demonstrate superior writing, editing and communication skills, with a keen eye for detail. Significant experience researching, compiling, and documenting data, business processes, and workflow Extensive experience with content management Significant experience in developing technical documentation Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals Expert skill capturing and translating technical processes and requirements into easily understood terms Advanced skill communicating complex technical concepts to non-technical audiences Advanced skill identifying and analyzing technical requirements and recommending solutions Advanced research, analytical, and problem-solving skills Expert verbal and written communication skills Advanced skill working with all levels of management, supervisors, stakeholders, and vendors Experience creating/editing presentations using software or other types of material/media Advanced organizational, planning, and time management skills Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes -- Keywords: information technology Virginia |
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| Mon Sep 18 19:37:00 UTC 2023 |