| Jira Admin at Santa Clara, California, USA |
| Email: [email protected] |
| From: Sonali, KPG99 [email protected] Reply to: [email protected] Job Title: Jira Admin Visa: GC, USC only Duration: 12 months Location: Santa Clara, CA (hybrid 3 days onsite in a week) Qualifications (Skills & Experiences & Education) Years of Relevant Experience: Minimum years of relevant experience needed to perform the job Minimum 4 years of experience in supporting/administering Atlassian suite of products Expert level administration knowledge of Confluence, Jira, and JSM Education Required Desired Bachelors Degree or equivalent combination of education and experience Skills: General skills needed to perform the job Independent self-starter Problem solver Accountable Ability to plan, organize, and prioritize Ability to effectively work on multiple priorities concurrently Ability to effectively work in team environment across multiple cross-functional departments Effective communicator - excellent written and verbal communication skills Team player Specialized Skills: Knowledge or certifications unique to this role Required Desired Strong working knowledge of Atlassian suite of products (Confluence, Jira, JSM etc ) Experience in managing Atlassian add-ons Experience with programming tools and languages (Python, Java etc ) Experience with Azure and AAD Experience in applying and maintaining security best practices Lead, train, develop, and evangelize the use of Atlassian tools Excellent troubleshooting and problem solving skills Experience in process automation, technology efficiency and effectiveness Service oriented mindset with passion for identifying and serving needs of Atlassian users Atlassian Certified Expert Project Management Certification Work Flexibility: Physical requirements, travel requirements, work schedule, etc. Ability to meet requirements working with geographically distributed teams Role Summary: Brief summary which describes nature and level of work Under the general supervision of the Sr. Mgr. Information Technology, the Atlassian Administrator is responsible for administration and management of CARIAD Inc. Atlassian suite of products. As part of a small, passionate, and accomplished IT team, you will manage Confluence, Jira, and JSM, provide support to our engineers and developers, and administer other Atlassian related technology solutions. This individual is a single point of contact for all Atlassian related issues and is responsible for identifying, tracking, and resolving technical/configuration issues. As a liaison with multiple technical teams, this role is critical in providing accurate technical and functional feedback and soliciting input from the end user community to ensure continuous Atlassian improvements. Role Responsibilities: List essential functions in order of importance; include percentage of time spent performing each function (total should equal 100%) Main responsibilities Atlassian Suite Define a clear internal process for how to manage, improve, secure access to our Atlassian applications including but not limited to the creation of SSO groups for internal/external org access and their automatic maintenance via Azure AD Overall license management/monitoring/usage Confluence Cloud Reviewing/processing access requests from internal/external team members, as well as vendors/partners if applicable Create a process for requests to create spaces Create a process for the review/security approval of additional software plug-ins Manage license usage/assignment to users Jira Service Management Review/improve current process flows (onboarding, offboarding etc ) Further JSM development/deployment for Change management, Problem management Further JSM enhancements/improvements for Incident management Jira Support and administer a Jira instance Support and administer Jira integration with other instances and tools Assist with ADO migration to Jira Other Write technical documentation Participate in teams calls Build and foster strong partnerships with key stakeholders and third parties Document and communicate a new processes and procedures across multiple teams as needed Thanks & Regards Sonali Kumari Technical Recruiter KPG99, INC Keywords: active directory information technology green card California |
| [email protected] View all |
| Mon Sep 18 20:39:00 UTC 2023 |