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Salesforce Business Analyst with Pardot onsite CA WIPRO at Remote, Remote, USA
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shaik,

Convextech

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Salesforce Business Analyst with Pardot Experience

Location: Cupertino

Experience

6-8 years of salesforce experience with Salesforce

Salesforce Active Certification Preferred

Has past experience working on Sales and Service cloud

Pardot experience is a must have

Role Description

Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .

Assist in the creation of new Salesforce.com platform capabilities that will enable internal Customer Success experts to support the Customer's through their product & solution adoption journey.

Gather requirements for the Marketing applications and document them.

Work with development partners, SIT, UAT and Deployment teams to get the requirements implemented.

Perform admin activities like User configuration, data loads, validate configurations etc

Pardot experience mandatory

Perform analyst role on our agile development team, partnering closely with other Customer Success experts and end-users to document the required system features and user stories in Aha! and Rally tools.

Documenting the business requirements & impacted / associated Customer Success processes.

Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.

Accountable for driving engagement with system end-users; capturing console feedback

Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .

Documenting the business requirements & impacted / associated Customer Success processes.

Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.

Accountable for driving engagement with system end-users; capturing console feedback

Work directly with IT and Data & Analytics teams deliver the technical projects and console capabilities within an agile, monthly/bi-monthly release cycle.

Support the product manager with analysis projects, creating test scripts, conduct BAT testing

Not eligible for Visa sponsorship

Only for USA location, location is remote for this role.

Keywords: business intelligence information technology
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Tue Sep 19 00:42:00 UTC 2023

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