| Genesys Developer at Remote, Remote, USA |
| Email: [email protected] |
| From: venu gopal, configusa [email protected] Reply to: [email protected] Email Is The Best Way To Reach Me I am venu gopal from ConfigUSA, we are one of the leading IT professional services providers .I have attached the job descriptions below for your review. If these are opportunities that interest you, please call me at your earliest convenience and send me an updated copy of your resume in word format. If you are not interested, but you know someone who may be more of a fit for this position, feel free to pass along my contact information. I can be reached from Email ID: [email protected], Direct: (609)-934- 3184 Ext (110) Genesys Developer Remote Position Plano/TX ECCS Call routing developer with Genesys 8.5 and SIP experience Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with SBC. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart. Experience working on Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates (preferred). Genesys strategy using composer and interactive routing designer. Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing). Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR). Understand how SIP server provides CTI data to the rest of the Genesys infrastructure In depth understanding of how ORS Server interacts with URS Server. In depth understanding of the T-Lib Event Model Experience in troubleshooting individual products as well as system integrations between products by tracking through log files and logically being able to determine where problem might reside. Understand the different components of a Stat Server Statistic Metrics, Time Profile/Range, Filter, Notification, Sensitivity, and Capacity Rules. Understand Router statistics and how they are computed by URS Must have hands-on experience on designing and implementing IVR and speech solutions. Demonstrated ability to upgrade Genesys Components, TServer, ConfigServer, in a Test and Production Environment Ability to configures, tests and debugs the routing configuration, or enhancements to existing software within the Genesys and IVR Framework Knowledge on LDAP, Active Directory, Password vault, security protocols such as SSL certs, SSH keys and encryption Should have an ability to run queries on Database for troubleshooting and reporting Candidate Details Candidate Full Name (As per Passport): Contact Number: Email ID: Current Location: Work Authorization/Validity: Highest Education: Year of Passing University: Total Years of Experience: Relevant Years of Experience: USA Years of Experience: Willing To Relocate: Y/N Best time for Phone / Skype Interview:- Notice Period: LinkedIn: Hourly Pay Rate: Thanks & Regards Venu Gopal Reddy Sr. Technical Recruiter Email ID: [email protected] Keywords: access management information technology Idaho Texas |
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| Wed Sep 20 22:37:00 UTC 2023 |