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Hiring for IDC Manager at Remote in USA at Remote, Remote, USA
Email: [email protected]
From:

Stutie Sharrma,

Resource Logistics

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Role : IDC Manager

Location : Remote

Job Description 

Years of Exp Required :8 - 10Years

Engagement & Overview

Computer Migration Summary:

       Responsible for leading and managing any size computer migration projects

       Works closely with the Integration Lead, Customer Support (ITSS), ServiceNow (ITSM), Application Readiness, to ensure the project meets milestones, deliverables, and deadlines for a smooth and successful project

       Utilizes Clients Project Management best practices, procedures, and standard methodologies to ensure all assigned projects deliver quality and cost-effective anticipated results

       Ensures all needed legacy applications and peripherals work on the replacement computers

       Continuously solicits feedback from Senior/Lead Integration Delivery Coordinators, supervisor, and project team members

Email/M365 Migration Summary:

       Responsible for leading and managing any size email/M365 migration projects, typically less than 5000 people

       Works closely with the Integration Lead, email engineers, and Customer Support (ITSS), to ensure the project meets milestones, deliverables, and deadlines for a smooth and successful project

       Utilizes clients Project Management best practices, procedures, and standard methodologies to ensure all assigned projects deliver quality and cost-effective anticipated results

       Ensures all needed individual mailboxes, group shared mailboxes, distribution lists, OneDrive, Teams, SharePoint, SMTP, GALSync, FreeBusy, Rebranding has been completed and everything is working as expected

       Continuously solicits feedback from Senior/Lead Integration Delivery Coordinators, supervisor, and project team members

       Project types:

       Email closeout

       Email migrations of any size

       GALSync/FreeBusy

       Guest Access

       SMTP

Primary Responsibilities

       Leads highly complex projects. Ensures completion is on time, within budget and with high customer satisfaction. Provided prompt written and verbal communications regarding project status to stakeholders.

       Leads highly complex projects. Ensures completion is on time, within budget and with high customer satisfaction. Provided prompt written and verbal communications regarding project status to stakeholders.

       Conveys and demonstrates expert knowledge of client migration methodologies. Helps in defining, creating, and maintaining Implementation department standards.

       Analyze the project quality assessments, as identified by stakeholders and report results to management with suggestions for quality improvement.

       Provides management oversight for multiple, large complex simultaneous projects.

       Develops project plans based upon department methodologies and division requirements to ensure projects are delivered on time, within budget, adhere to high quality standards, with a focus on customer expectations.

       Ensures overall project coordination with status reporting, timely escalations and monitors cross functional project team members.

       Creates and delivers project review presentations to the Integration Lead, Engagement Manager, Engineers, and Business Partner Contacts.

       Tracks and communicates essential project milestones and adjusts project plans and/or resources to meet the needs of customers.

       Works with project team to identify and assess project risks and issues

       Continuously look for ways to improve processes and utilize the Process Improvement process within the department.

       Responsible for relationship management with key business partner contacts and project team.

       Accountable for seeking learning opportunities to continuously develop professional/technical knowledge which will be useful in current position and/or career aspirations.

       Develops, review, and maintain departmental documentation.

       Mentors, trains, and coaches less experienced staff with new migration activities.

       Supervises project team members in interpretation of migration processes in certain situations and recommends changes to policies and procedures as agreed by senior staff or manager.

       Provides timely feedback to manager for employee performance management.

       Assists in the recruiting, hiring, and training of staff.

       Solicits feedback from management.

Must Have Skills

       Bachelors degree or equivalent work experience

Experience

       10 years project coordination/management experience, preferably in an IT setting

       6-8 years of relevant experience in M&A Integrations

       Experience and working knowledge of Outlook, Excel, OneNote, Teams, SharePoint, PowerPoint, Word, and Project Management tracking software

       Able to use SQL is a plus

       Supervisory experience mandatory

Certifications

       Certified as Project Management Professional (PMP) is a plus

Keywords: information technology
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Wed Sep 20 23:45:00 UTC 2023

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