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Infrastructure Manager Position at Remote Location at Remote, Remote, USA
Email: [email protected]
From:

Surender Saini,

Sunray Enterprises Inc .

[email protected]

Reply to:   [email protected]

Role :

Infrastructure Manager

Location : Remote

Duration: Long Term Contract

Job Description :

Years of Exp Required :8 - 10Years

Engagement & Overview

Computer Migration Summary:

Responsible for leading and managing any size computer migration projects

Works closely with the Integration Lead, Customer Support (ITSS), ServiceNow (ITSM), Application Readiness, to ensure the project meets milestones, deliverables, and deadlines for a smooth and successful project

Utilizes Clients Project Management best practices, procedures, and standard methodologies to ensure all assigned projects deliver quality and cost-effective anticipated results

Ensures all needed legacy applications and peripherals work on the replacement computers

Continuously solicits feedback from Senior/Lead Integration Delivery Coordinators, supervisor, and project team members

Email/M365 Migration Summary:

Responsible for leading and managing any size email/M365 migration projects, typically less than 5000 people

Works closely with the Integration Lead, email engineers, and Customer Support (ITSS), to ensure the project meets milestones, deliverables, and deadlines for a smooth and successful project

Utilizes clients Project Management best practices, procedures, and standard methodologies to ensure all assigned projects deliver quality and cost-effective anticipated results

Ensures all needed individual mailboxes, group shared mailboxes, distribution lists, OneDrive, Teams, SharePoint, SMTP, GALSync, FreeBusy, Rebranding has been completed and everything is working as expected

Continuously solicits feedback from Senior/Lead Integration Delivery Coordinators, supervisor, and project team members

Project types:

Email closeout

Email migrations of any size

GALSync/FreeBusy

Guest Access

SMTP

Primary Responsibilities
Leads highly complex projects. Ensures completion is on time, within budget and with high customer satisfaction. Provided prompt written and verbal communications regarding project status to stakeholders.
Leads highly complex projects. Ensures completion is on time, within budget and with high customer satisfaction. Provided prompt written and verbal communications regarding project status to stakeholders.
Conveys and demonstrates expert knowledge of client migration methodologies. Helps in defining, creating, and maintaining Implementation department standards.
Analyze the project quality assessments, as identified by stakeholders and report results to management with suggestions for quality improvement.
Provides management oversight for multiple, large complex simultaneous projects.
Develops project plans based upon department methodologies and division requirements to ensure projects are delivered on time, within budget, adhere to high quality standards, with a focus on customer expectations.
Ensures overall project coordination with status reporting, timely escalations and monitors cross functional project team members.
Creates and delivers project review presentations to the Integration Lead, Engagement Manager, Engineers, and Business Partner Contacts.
Tracks and communicates essential project milestones and adjusts project plans and/or resources to meet the needs of customers.
Works with project team to identify and assess project risks and issues
Continuously look for ways to improve processes and utilize the Process Improvement process within the department.
Responsible for relationship management with key business partner contacts and project team.
Accountable for seeking learning opportunities to continuously develop professional/technical knowledge which will be useful in current position and/or career aspirations.
Develops, review, and maintain departmental documentation.
Mentors, trains, and coaches less experienced staff with new migration activities.
Supervises project team members in interpretation of migration processes in certain situations and recommends changes to policies and procedures as agreed by senior staff or manager.
Provides timely feedback to manager for employee performance management.
Assists in the recruiting, hiring, and training of staff.
Solicits feedback from management.

Must Have Skills

Bachelors degree or equivalent work experience

Experience
10 years project coordination/management experience, preferably in an IT setting
6-8 years of relevant experience in M&A Integrations
Experience and working knowledge of Outlook, Excel, OneNote, Teams, SharePoint, PowerPoint, Word, and Project Management tracking software
Able to use SQL is a plus
Supervisory experience mandatory

Certifications
Certified as Project Management Professional (PMP) is a plus

Nice To Have Skills
Self-motivated with high level guidance as needed.
Works effectively on multiple projects with little to no supervision.
Highly analytical and able to understand business objectives with a keen eye for details.
Working knowledge of email and/or desktop computing.
Demonstrated ability to effectively manage timelines to ensure delivery of project objectives.
Excellent people, process, communication, facilitation, and interpersonal skills.
Can multitask and manage multiple projects and responsibilities.

Highly analytical individual with a keen eye for details.

Able to identify / assess business needs, to analyze, prioritize, and solve problems in a service driven organization.
Demonstrated ability to effectively manage timelines to ensure delivery of project objectives.
Proven analytical, problem solving and judgment skills.
Ability to thrive in a fast paced, challenging and constantly changing work environment.
Knowledge of the healthcare industry a plus.

Skills and Abilities:

Skills

Leadership and Influence

Sets high standards with achievable, goals

Monitors performance to ensure that standards and goals are met

Builds commitment and inspires people to do the best job possible -- both internal and external

Communicates, through own behavior, and leads by example

Regularly reviews progress toward objectives and goals

Analytical and Decision Making

Supports and achieves organizational priorities

Exercises good judgment, considering all pertinent information

Knows when to deter/take action from limited information

Ability to take decisive action and make tough decisions in a pressured, demanding, and often ambiguous environment

Consults and utilizes input of others as appropriate

Maintains objectivity in face of conflicting priorities and demands

Recognizes own limitations and when to ask for help

Interpersonal Relations

Works in a cooperative and supportive manner with all stakeholders and stakeholder teams

Supports colleague's activities/pitches in and helps

Participates actively in meetings

Is willing to influence and to be influenced

Works toward achieving results -- both short/long-term interests

Planning and Organizing / Motivation and Commitment

Takes responsibility for getting the work done

Follows up and sees tasks through to completion

Organizes own work and the work of others effectively

Accomplishes results in a timely fashion

Effectively allocates resources to get the right job done as needed

Adaptation and Flexibility

Adapts project management and interpersonal approach and shifts roles (as required) to suit the audience and situation

Can adapt to very different and wide range of social situations

Able to juggle and manage competing priorities, demands and tasks

Maintains poise and composure

Is willing to be influenced/open to others' views

Can manage criticism, pressure, conflict, and stress

Tolerates stress and frustration in the interest of building agreement and achieving positive outcomes

Understands the needs of the various stakeholders of the organization

Thanks

Surender Saini

SunRay Enterprise, Inc.

Email: 
[email protected]   

Keywords: information technology
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Thu Sep 21 00:05:00 UTC 2023

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