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IVR/Telephony Application Developer- Farmington Hills, Mi or Okemos, Mi (Hybrid) at Farmington, New York, USA
Email: [email protected]
IVR/Telephony Application Developer- Farmington Hills, Mi or Okemos, Mi (Hybrid)

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Job Title:        

IVR/Telephony Application Developer

Duration          12+ Months

Locations:     

Farmington Hills, MI or Okemos, MI (Hybrid)

Required Skills

Rest, PBX, IVR, SOAP, XML, SQL, Java

Basic Qualifications

5+ years of IVR/Telephony Development

Experience with PBX scripting/development

The ideal candidate should have at least 5 years of experience in one or more of the following:

Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g., SOAP, VXML SQL, XML, REST)

Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.

Knowledge of PBX architecture, telecommunication network services, and contact center systems

Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.

Strong understanding of contact center operation, including key metrics and workforce management needs

As well as experience with management and development of speech recognition systems and grammars

Prajjwal Chouhan

Technical Recruiter| Empower Professionals

[email protected]

| Phone: 732-356-8008 x 365 Fax: 732-356-8009

100 Franklin Square Drive Suite 104 | Somerset, NJ 08873

www.empowerprofessionals.com

Certified NJ and NY Minority Business Enterprise (NMSDC)

Prajjwal Chouhan

100 Franklin Square Drive, Suite 104,
Somerset,
NJ
08873

Keywords: Michigan New Jersey New York
[email protected]
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Thu Sep 21 19:48:00 UTC 2023

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