| Remote DevOps Support Engineer NO H1B, OPT at Remote, Remote, USA |
| Email: [email protected] |
| Job Title: DevOps Support Engineer Location: 100% Remote (Chicago Preferred or Any Approved BCBSA State) Desired Start Date: 10/9/2023 Duration: 6 Month Contract Visa: NO H1B, OPT IF your location IL, MI , Missori, MD, OH , SC , CO, NH, FL, NC remote Can you please find me three candidates for this position Best fit candidate would be one that has worked for Blue Cross but will need health insurance or healthcare experience to stand out from the competition General Information Job Description: Must have at least 2 years of working experience in DevOps capacity, preferably working in support capacity as a DevOps Engineer in a fast-paced health insurance environment. Must have experience working in the SQL environment, MySQL, SQL Server, Elasticsearch. Must have proven and successful experience developing large scale software solutions preferably using open source technologies like Java, Python and etc. Must have 2 years of working experience in cloud environment, preferably AWS . Must have good communication skills, both in written and in verbal form. Desired to have knowledge of configuration management tools. Works with customers to identify service-related needs and offers the most appropriate solutions providing world-class customer service. Diagnoses and resolves system functionality issues including performing queries for data/information using tools. Walks customers through service functionality leveraging technical, business documents Provides solutions and resolution to customer trouble tickets. Interfaces with customers over the phone/ServiceNow providing status updates and ensuring service is working as per technical document. Escalates appropriate technical issues to upper-level technical support when needed. * Deliverable: Monitor ticketing system and ensure trouble ticket are updated with appropriate status Build MS Excel reports by working with technical & business teams for customers ADDITIONAL SKILLS: Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Good knowledge of MS Office, Excel. Internet browser Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Experience with common internet software is preferred. Problem solving skills and self-curious learner, who can learn and use tools to solve customer issues -- Keywords: information technology microsoft Colorado Florida Illinois Maryland Michigan New Hampshire North Carolina Ohio South Carolina |
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| Fri Sep 22 01:13:00 UTC 2023 |