| Required Oracle CC&B Application Analyst in Paramus, NJ -Hybrid -NO H1B at Paramus, New Jersey, USA |
| Email: [email protected] |
| From: Pankaj, kpg99 [email protected] Reply to: [email protected] Hi, Hope you are doing well. Please find the job description below and let me know your interest. Position: Oracle CC&B Application Analyst Location: Paramus, NJ Duration: 6+ Months Mode of Interview: Phone and Video Job Description: The Oracle CC&B Application Analyst is responsible for providing support services in relation to a set of applications (or specific functional areas of applications) that support all the different phases of the ITIL Service Lifecycle model. This includes assisting application users in solving operational problems, designing solutions within to address business needs, operating routine configuration tasks, resolving or assisting in the resolution of incidents, conducting and organizing the delivery of approved business changes and projects, and also supporting the installation of system patches and/or upgrades. Responsibilities to include: Provide application recommendations in the usage and configuration of application functionalities (native or custom) associated to the supported system and/or functional modules Analyze and troubleshoot application issues to acceptable resolution state Create functional design documentation for changes, fixes and enhancements based on business requirements, and work with the technical team where development is needed Assist with user testing process aimed to result in user sign-off Suggest application enhancements in the supported functions based on observations and user feedback. Participate in the application of patches in the assigned modules in a manner where the system remains current and continues to successfully deliver the expected functionality Follows change control process when implementing changes for the supported business function Builds familiarity and support the interfaces to and from other systems that impact the assigned modules Participate in all phases of project development life cycle Provide Level 2 support to Batch Operation Team as needed for the resolution of incidents and ensure proper completion of all critical business automated processes. May at times require the assistance of a more experienced Analyst to resolve complex incidents. Monitor application-assigned modules for compliance with IT standards and policies Provides regular status information, ad-hoc reports, and other documents aimed at keeping track of the support teams progress. Qualifications: Bachelor's Degree in Business, Computer Information Systems, or a related field with 3 years of experience in a computer science, technology service, or management information systems environment 4+ years of experience in Applications implementation or lifecycle development Proficiency with Oracle CC&B Application (required - 2 years minimum) Knowledge of IS Change Control Process Knowledgeable in the areas of business covered by the assigned application modules Strong Communication Skills, oral, written and interpersonal Ability to carry out small to medium-complexity projects related to the configuration of the application supported. Demonstrated experience in planning, documenting, validating and testing technical solutions Keywords: active directory information technology New Jersey |
| [email protected] View all |
| Sat Sep 23 01:56:00 UTC 2023 |