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SAP CRM/CX Consultant || Oklahoma City, OK || C2C at Oklahoma City, Oklahoma, USA
Email: [email protected]
Hi Professional,   

I hope you are doing well!! Please find the job description detailing the preferred specifications that our client is seeking for this position and please share relevant resume regarding this opportunity

Title: 
SAP CRM/CX Consultant

Location: Oklahoma City, OK (Candidate has to be onsite every alternate week)

JOB Description:

Hands-on experience with SAP S/4 Utility Customer Service processes

Move-in/out and transfer

Address Management

Business Master Data o Interaction Center embedded in S/4

User experience - FIORI

Customer Inquiries and Interactions o Customer Requests

Field Work Requests

Exception Management and reporting Configuring SAP S/4 ISU embedded Interaction Center Business process blueprint, detailed design, configuration, testing, and support Interactive Voice Response (IVR) and Customer Self Service offerings and integration to SAP S/4 Customer Service (CS & CRM) and the Icweb , transaction launcher , CRM Middleware.

Thanks and Regards,  

Sumit Kumar Shahi

Technical Recruiter

1603

Capitol Ave, Suite 310 A461, Cheyenne Wyoming 82001

Email :

[email protected]

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Keywords: sfour information technology
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Mon Sep 25 20:39:00 UTC 2023

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Location: Oklahoma City, Oklahoma