| Hiring Production Support Engineer with Splunk :::: Need only local candidates at Remote, Remote, USA |
| Email: [email protected] |
| Hi, Hope you are doing good. Below is the job description kindly go through and let me know if you are interested. Position- Production Support Engineer with Splunk Location :- San Leandro, CA (Onsite) Hybrid Contract on C2C/W2 Job Description: Required Skills Candidate Self Rating (Scale 1-10) Work Experience (Years) Last Used (Year) Related Projects /End Customer Names Development experience in Web or Mobile Technologies Application monitoring/support Splunk Responsible for the day-to-day maintenance of the Customer Mobile App platforms and its features in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure, Tools, Backend Support team members. In depth Functional knowledge of the application(s) supported and inter dependencies. Proactively monitors Mobile Platforms using AppD/Glass Box/Splunk tools. Interprets and disseminates the information to a variety of audiences, including support teams and internal leadership. Review and analyze the App stores feedback, Customer feedback tickets and daily production monitoring reports for possible root cause. Quickly responds to incident alerts and support calls. Identifies, and coordinates with teams that are critical to the issues resolution. Performs daily manual checks on Mobile Dashboard to ensure that App stability and healthiness. Experience (3 yrs): 3 years Development experience in Web or Mobile Technologies 2 + years in an application monitoring/support related role 2 + years using Splunk and expert in creating complex Splunk queries Strong communication skills with the ability to capture and articulate technical and non-technical details. Exceptional verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Critical thinking skills Flexibility to work Kumar Roushan | Talent Acquisition Specialist Amaze Systems Inc USA: 1455 NW, Leary Way, Ste 400, Seattle, WA 98107 Canada: 55 York Street, Suite 401, Toronto, ON M5J 1R7 E: [email protected] | www.amaze-systems.com/ Amaze Systems is an Equal Opportunity Employer (EOE), and does not discriminate based on age, gender, religion, disability, marital status, race and also adheres to laws relating to non-discrimination on the basis of national origin and citizenship status. -- Keywords: information technology golang wtwo California Washington |
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| Tue Sep 26 20:58:00 UTC 2023 |