| Urgent Need || Technical Account Manager || Piscataway, NJ / Jersey City, NJ / Columbus, OH || at Piscataway, New Jersey, USA |
| Email: [email protected] |
| Hi, I have a Job Requirement for you Technical Account Manager If you are interested, please let me know. JOB DESCRIPTION: Technical Account Manager Location: Piscataway, NJ / Jersey City, NJ / Columbus, OH Client : Incture Fulltime About Company : We are a digital systems company and a community of passionate, purpose-led individuals seeking to enhance peoples lives with technology. We deliver solutions with speed and at scale to address our customers complex business challenges. We are one of the largest providers of Digital Applications and Technology Solutions on SAP Business Technology Platform (BTP) and SAP on-premise platform. To learn more about Incture, visit incture.com Culture at Incture : We take pride in trust, transparency and open communication across all levels. You will thrive, if you are open to learning and making a difference in an intrapreneurial and fast-paced environment. We offer competitive salary and perks and a meritocracy driven career growth path. Job Description & Responsibilities The TAM will be a key member of the strategic account team at Incture. This role is expected to program manage our ongoing client programs, build referenceable client relationships and scale the strategic account. Will need to work in close coordination with Sales, Pre-sales and Delivery teams. Some of the responsibilities are: Leading and partnering with a multidisciplinary and multicultural team of business analysts, product owners, architects, SMEs & sponsors to bring about stated outcomes for ongoing Incture projects. Establish relationships with key decision makers and ensure that account client stakeholders are highly satisfied. Liaising with onsite client stakeholders as well as offshore/ nearshore Incture colleagues for seamless program execution. Status reporting, estimation and program planning, risk / issue / dependency / scope management, creating budget forecasts for the client and program profitability control. Preparing SLA KPI metrics and maintaining the project dashboard to provide the senior management with a snapshot of the projects overall health including milestones and deliverables. Technical delivery oversight including escalation management for ongoing engagements. Propose best in class solution to solve clients problem. Relevant Experience & Competencies: Bachelors degree with 8-10 years of total experience of delivery/program management for clients in North American market Strong knowledge of IT/product delivery systems & methodologies. Eg. Agile, CI/CD, AMS, Product lifecycle, emerging capabilities etc. Eye for details for business problems & opportunities preferably with CPG/Retail background Knowledge of key business processes such as HR, Finance, Procure to Pay, etc would be a huge plus Exposure to CPG/Retail projects is preferred Should be dynamic, energetic and should be good at organizing information Excellent English communication skills, both written and spoken. Positive and energetic presentation skills, excellent listening skills. Outstanding ability to communicate complex ideas and technical concepts clearly and efficiently to clients (including executive audience). A track record of working in a fast-paced environment, set your own demanding expectations and be able to inspire and support teammates. We are looking for a self-managed and process oriented person. Qualification: Experience Desired: Graduate from reputed institute 8-10 years with min 4+ years experience in a B2B SaaS environment, in a program management, business consulting, and/or solutioning role. -- Keywords: continuous integration continuous deployment information technology New Jersey Ohio |
| [email protected] View all |
| Wed Sep 27 00:17:00 UTC 2023 |