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Urgent Role || Oracle CX functional Consultant || Remote at Oracle, Arizona, USA
Email: [email protected]
Hi,

Hope you are doing well.

Title:

Oracle CX functional
Consultant

Location:
Remote

Duration:
6-8 months

Description:

I
need a 
Sr
Functional Resources for CX in the areas of Customer Data and Sales

Implement and
configure Oracle CX Cloud solutions, focusing on modules such as Sales,
Service, Customer Data, Marketing Automation, Configure, Price, and Quote
(CPQ), Commerce, and Loyalty.

Gather and analyze client's business needs
across the specified functional areas, translating them into functional
requirements and solution designs.

Collaborate with stakeholders to define
project scope, objectives, deliverables, and success criteria.

Configure and customize Oracle CX Cloud
modules based on client requirements, including setup, workflows, reports,
and security.

Conduct business process assessments, identify
gaps, and recommend solutions to streamline and optimize customer
experience processes.

Collaborate with cross-functional teams to
ensure seamless integration and data migration between modules and other
systems.

Conduct testing, troubleshoot issues, and
provide timely resolution of technical and functional problems.

Lead or participate in workshops, training
sessions, and demonstrations to educate clients on Oracle CX Cloud
functionality and best practices.

Assist with data migration activities,
including data mapping, cleansing, and conversion.

Develop and deliver end-user training and
documentation to ensure effective utilization of Oracle CX Cloud
applications.

Stay updated with Oracle CX Cloud product
releases, new features, and industry trends to provide recommendations and
thought leadership to clients.

Provide ongoing support and maintenance of
Oracle CX Cloud solutions, including managing system configurations,
security, and user access.

Regards 

Uma Adhikari( US IT Recruiter)

Global Application Solutions

Phone:
+
1 201-473-4538

|
www.globalapplications.com

Email:
[email protected]

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Keywords: information technology
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Wed Sep 27 20:29:00 UTC 2023

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