Urgent Role || Oracle CX functional Consultant || Remote at Oracle, Arizona, USA |
Email: [email protected] |
Hi, Hope you are doing well. Title: Oracle CX functional Consultant Location: Remote Duration: 6-8 months Description: I need a Sr Functional Resources for CX in the areas of Customer Data and Sales Implement and configure Oracle CX Cloud solutions, focusing on modules such as Sales, Service, Customer Data, Marketing Automation, Configure, Price, and Quote (CPQ), Commerce, and Loyalty. Gather and analyze client's business needs across the specified functional areas, translating them into functional requirements and solution designs. Collaborate with stakeholders to define project scope, objectives, deliverables, and success criteria. Configure and customize Oracle CX Cloud modules based on client requirements, including setup, workflows, reports, and security. Conduct business process assessments, identify gaps, and recommend solutions to streamline and optimize customer experience processes. Collaborate with cross-functional teams to ensure seamless integration and data migration between modules and other systems. Conduct testing, troubleshoot issues, and provide timely resolution of technical and functional problems. Lead or participate in workshops, training sessions, and demonstrations to educate clients on Oracle CX Cloud functionality and best practices. Assist with data migration activities, including data mapping, cleansing, and conversion. Develop and deliver end-user training and documentation to ensure effective utilization of Oracle CX Cloud applications. Stay updated with Oracle CX Cloud product releases, new features, and industry trends to provide recommendations and thought leadership to clients. Provide ongoing support and maintenance of Oracle CX Cloud solutions, including managing system configurations, security, and user access. Regards Uma Adhikari( US IT Recruiter) Global Application Solutions Phone: + 1 201-473-4538 | www.globalapplications.com Email: [email protected] Disclaimer: - The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. The views expressed in this E-mail message (including the enclosure/(s) or attachment/(s) if any) are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Global Application Solutions. Before opening any mail and attachments please check them for viruses. Global Application Solutions does not accept any liability for virus infected mails. -- Keywords: information technology |
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Wed Sep 27 20:29:00 UTC 2023 |