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Splunk ITSI Engineer Tampa or Dallas onsite 3 days a week-Hybrid at Dallas, Texas, USA
Email: [email protected]
From:

Gulshan,

Stellent IT

[email protected]

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Splunk ITSI Engineer

Tampa or Dallas onsite 3 days a week-Hybrid

Phone+Skype

6+Month

Job Description

Requirements-

Niche Expertise on ITSI (IT Service Intelligence) side of Splunk, not the core splunk knowledge

Programming experience (Python, Shell, JavaScript) 

6+ years experience of Splunk engineering/support in a production environment.  This includes all phases of lifecycle management: planning, design, deployment, upkeep and retirement 

            Good SQL skills and good knowledge of relational databases

            Experience developing and interfacing with REST APIs

            Good knowledge of TCP/IP and networking fundamentals

            Good knowledge of engineering, configuring, deploying and supporting Splunk Enterprise, Splunk Cloud, ITSI and Observability

            Ability to create and optimize Big Data correlations as a Splunk search language (SPL) proficient

            Optimize/Tune logging source streams

            Develop Splunk reports to meet requirements of key stakeholders.

            Good knowledge of Amazon AWS products and services such as EC2, BeanStalk, Lambda, VPC, Route 53, Amazon FW, API Gateway, ELB, CloudTrail, and CloudFront.

Position Summary and Principal Responsibilities:  This role will be in Data Management Department on the Analytics Report & AI & ML Engineering team.  The team maintains the firms reporting and analytics tools and infrastructure, but this position is primarily for working on Splunk tools including Splunk Cloud, Splunk Enterprise, ITSI and Observability. 

As part of the Analytics Report & AI & ML Engineering team, the candidate is responsible for:  

Working on engineering and development focused projects from start to finish with minimal supervision  

Providing technical and operational support for our customer base as well as other technical areas within the company that utilize our tools 

Risk management functions such as reconciliation of vulnerabilities, security baselines as well as other risk and audit related objectives  

Administrative functions for our tools such as keeping the tool documentation current and handling service requests  

24x7 on-call L3 support on a rotational schedule with other team members 

Participate in user training to increase awareness of Splunk 

Ensuring incident, problem and change tickets are addressed in a timely fashion, as well as escalating technical and managerial issues 

Following DTCCs ITIL process for incident, change and problem resolution  

Qualifications/Knowledge/Skills 

Self-starter, continually striving to improve the teams service offerings and ones own skillset 

Must have a problem-solving and innovative mindset to meet a wide variety of challenges 

Willingness and ability to learn all aspects of our operating model as well as new tools  

Ability to meet deadlines, goals and objectives 

Moderate to advanced competency of Windows and Unix-like operating system principles (power user functions) 

Developed competencies around essential project management, communication (oral, written) and personal effectiveness 

Working experience covering Microsoft Office tools such as Outlook, Excel, PowerPoint, Visio and Project 

Education, Training and/or Certifications 

Bachelors Degree in Computer Science or a technical discipline. 

Certification in any of the listed tools a plus  

Keywords: artificial intelligence machine learning information technology
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Wed Sep 27 23:53:00 UTC 2023

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