| production support analyst at Baltimore, Maryland, USA |
| Email: [email protected] |
| From: Cauvery Priyadarshini, Vyze Inc. [email protected] Reply to: [email protected] Hi, This is Cauvery from Vyze Inc. Please find the below position , if youre comfortable with the JD kindly revert me bacK . Job Description - Position: production support analyst Location: Remotely Baltimore, MD Hybrid Duration: 2 years Visa: No cpt/h1b/opt We have an immediate opening for a production support analyst. The main skills needed are Splunk, AWS, SQL and one scripting language. The interview process will be one and done. This candidate will need to work hybrid schedule in Baltimore, MD Day 1 and will be required to work 1 weekend day. Please make sure if you are presenting a non-local candidate that they are committed to relocation. Remote is not an option. With submittals, please include references and LinkedIn profiles. The rest of the JD is below let me know if you can assist. Top requirements: Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol). Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred Cloud and AWS knowledge (such as Azure, S3 buckets, New Relic, Splunk, Cloud Watch) Production support experience 247 support, fast paced Role Summary & Job Responsibilities Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels Evaluates and acts on the production readiness for technology solution implementations and application deployments Analyzes performance trends and crafts action plans to address potential impacts prior to impacts occurring Demonstrates root cause analysis skills for investigation of incidents impacting technology availability 24x7 on-call rotation is required for this role (including off-hour, weekend and holiday coverage) Ensures incidents impacting technology availability are resolved within policy standards Accountable for your own work and effective coordination of process and information with others Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments Proactively helps team members and makes suggestions to improve practices Proactively looks for automation opportunities Help shape new technology standards with bringing on new fresh ideas Business Knowledge Possesses fundamental understanding of the tech and financial industries and internal business units to enable navigation of key partners and understanding of impact Requirements Typically requires 2+ years of relevant experience (Production Support/Application Support) working in a technical environment and solving technical issues related to applications, servers, database connectivity, etc. Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol). Requires working and conceptual knowledge of various technical domains (Windows, Unix, Scripting, AWS, Splunk) Is adaptable and able to learn quickly Shows ability to work independently, as well as in a team environment Possesses strong interpersonal skills, as well as, verbal and written communication skills Basic knowledge of Automated Scheduler (e.g. Autosys) and batch support preferred Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred Basic understanding of DNS and Load Balancer concepts preferred Basic understanding of Disaster recovery preferred Thanks and Regards. Cauvery Priyadarshini US IT Recruiter Vyze INC (An E- VerifiedCompany) Email: [email protected] 25179 Methley Plum Place, Aldie, VA 20105 www.vyzeinc.com Disclaimer: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send REMOVE to [email protected] . Keywords: sthree information technology Maryland Virginia |
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| Thu Sep 28 20:04:00 UTC 2023 |