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Hiring Service Manager | | Renton, TX(Day1 Onsite) at Renton, Washington, USA
Email: [email protected]
From:

Madhu,

yochana

[email protected]

Reply to:   [email protected]

Hi   ,

Hope you doing good !!

Im a Technical Recruiter with Yochana IT Solutions, a national IT staffing solutions provider with 13 plus years of experience delivering value to leading companies across the U.S and Canada.  I'm currently staffing for a  Service Manager. Experience Below you will find the job description, if you are qualified and interested please send me your Updated Word Document Resume. 

My apologies if this position is not an ideal fit, we'll keep you in mind for other suitable positions and referrals would be appreciated.

Role: Service Manager

Location: Renton, TX(Day1 Onsite)

Job Type: Contract

Interview Type: Teams/ Web Ex

Job description:

Experience in setting up Incident, Problem Change processes

Understanding of Map Gap of processes between two organizations and setup a unified process

Has operational know how of executing this process

Must be an ITIL certified with strong process governance back ground

Strong stake holder management

Strong negotiation skills as the role requires to derive and implement a win win process and execution between three organization

Good understanding of SLA framework and establish internal OLAs for the team

Should have experience of transition lifecycle of processes right from Design to execute to handover to operations

Thanks & Regards,

Madhu,

Resource Specialist,

Email:
[email protected]  / 
www.yochana.com

A : 23000 Commerce Drive, Farmington Hills, MI 48335.

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Keywords: information technology Michigan Texas
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Thu Sep 28 22:09:00 UTC 2023

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