| Service Manager Or Service desk Manager at Remote, Remote, USA |
| Email: [email protected] |
| From: Karthik abaka, Yochana [email protected] Reply to: [email protected] Job Title - Service Manager Duration: Long Term Location onsite Renton, TX Job description: Experience in setting up Incident, Problem Change processes Understanding of Map Gap of processes between two organizations and setup a unified process Has operational know how of executing this process Must be an ITIL certified with strong process governance back ground Strong stake holder management Strong negotiation skills as the role requires to derive and implement a win win process and execution between three organization Good understanding of SLA framework and establish internal OLAs for the team Should have experience of transition lifecycle of processes right from Design to execute to handover to operations Keywords: Texas |
| [email protected] View all |
| Thu Sep 28 22:25:00 UTC 2023 |