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Need-production support analyst-Remotely Baltimore, MD Hybrid at Baltimore, Maryland, USA
Email: [email protected]
From:

Padma Charan Jayasingh,

Vyze Inc

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing great.

Kindly go  through the below job description and share me your consultants updated profile:

Position: production support analyst

Location: Remotely Baltimore, MD Hybrid

Duration: 2 years

Visa: No cpt/h1b

We have an immediate opening for a production support analyst. The main skills needed are Splunk, AWS, SQL and one scripting language. The interview process will be one and done.  This candidate will need to work hybrid schedule in Baltimore, MD day 1 and will be required to work 1 weekend day. Please make sure if you are presenting a non local candidate that they are committed to relocation. Remote is not an option. With submittals please include references and LinkedIn profiles. The rest of the JD is below let me know if you can assist.

Top requirements:

Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).

Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred

Cloud and AWS knowledge (such as Azure, S3 buckets, New Relic, Splunk, Cloud Watch)

Production support experience 247 support, fast paced

Role Summary & Job Responsibilities

Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels

Evaluates and acts on the production readiness for technology solution implementations and application deployments

Analyzes performance trends and crafts action plans to address potential impacts prior to impacts occurring

Demonstrates root cause analysis skills for investigation of incidents impacting technology availability

24x7 on-call rotation is required for this role (including off-hour, weekend and holiday coverage)

Ensures incidents impacting technology availability are resolved within policy standards

Accountable for your own work and effective coordination of process and information with others

Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments

Proactively helps team members and makes suggestions to improve practices

Proactively looks for automation opportunities

Help shape new technology standards with bringing on new fresh ideas

Business Knowledge

Possesses fundamental understanding of the tech and financial industries and internal business units to enable navigation of key partners and understanding of impact

Requirements

Typically requires 2+ years of relevant experience (Production Support/Application Support) working in a technical environment and solving technical issues related to applications, servers, database connectivity, etc.

Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).

Requires working and conceptual knowledge of various technical domains (Windows, Unix, Scripting, AWS, Splunk)

Is adaptable and able to learn quickly

Shows ability to work independently, as well as in a team environment

Possesses strong interpersonal skills, as well as, verbal and written communication skills

Basic knowledge of Automated Scheduler (e.g. Autosys) and batch support preferred

Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred

Basic understanding of DNS and Load Balancer concepts preferred

Basic understanding of Disaster recovery preferred

Thanks and Regards.

Padma Charan Jayasingh

Technical Recruiter

Vyze INC(An E- VerifiedCompany)

Email:
[email protected]

Hangouts: padmacharan.vyzeinc

25179 Methley Plum Place, Aldie, VA 20105

www.vyzeinc.com

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Fri Sep 29 00:23:00 UTC 2023

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