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Sr. Systems Administrator/Systems Engineer - ICAD at Remote, Remote, USA
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Sr. Systems Administrator/Systems Engineer - ICAD  

Location:Remote

Duration: 6-months 

MOI: Skype

Description: The Sr. Systems Administrator will provide technical expertise and support needed to maintain Computer Aided Dispatch (iCAD) systems for 24/7 operations. 

Deliverables: 

Assess: iCAD and custom interfaces
to ensure efficient communications to partner agencies. 

Recommend configuration/coding improvements for the iCAD System and interfaces to achieve a high-level performance. 

Implement updates/patches/system changes as needed to maintain system and interfaces performance. Coordinate the support teams as needed to apply patches or updates 

Test updates/patches to ensure reliability and integrity of the system and perform quality review of interfaces to ensure they are designed to meet specifications. 

Support the iCAD system and interfaces. Respond to Priority Once incidents and initiate tiger team coordinated response. Create Cherwell tickets for incidents. Update/author support documentation as needed to convey best practices. 

Provide knowledge transfer to County staff as needed for continued support of the iCAD system. 

Required Skills and Abilities: 

Strong experience working with Windows servers configuration and administration 

Experience working in a high availability environment clustering/failover 

Experience working with Cherwell for tracking technology incidents 

Ability to work in a highly critical environment 

Strong troubleshooting skills 

Good communication skills 

Required Experience: 

Experience with administration of Hexagon's iCAD 

Experience working with XALT developing interfaces 

Piyush Varshney

Sr Technical Recruiter |Vyze Inc.

Phone
: +1 703 982 7189

E
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Mail


[email protected]

Hangout
:
Piyush.vyze36

Instagram 
LinkedIn  

linkedin.com/in/piyush-v-

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Keywords: information technology
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Fri Sep 29 21:44:00 UTC 2023

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