| Urgent Requirement || SFDC Product Owner || Remote || C2C at Remote, Remote, USA |
| Email: [email protected] |
| Job role - SFDC Product Owner Location - Remote Job Description Key Responsibilities Own Salesforce Business Processes Understand the Salesforce business processes related to sales and support teams Develop and maintain current state Salesforce process documents for each business process Lead Enhancement Strategy and Execution Lead requirement gathering planning sessions with sales and support teams focused on improving Salesforce processes and functionality Maintain on-going business roadmap enhancement plans and prioritization with segment leaders Identify enhancements to improve maturity level, user experience, and adoption for each segment function Collaborate with technology leaders to prioritize enhancements and gain approval through a standard intake approval processes Develop and manage project plans supporting enhancement development life cycle initiatives (includes leading training, go-live, and communication planning by partnering with support teams) Lead the prioritization and portfolio roadmap review process across all segment functions Act as a resource to other Product Owners to solve complex challenges and develop solutions Act as an internal Salesforce new technology and third party Salesforce application technology expert by researching, communicating and providing guidance to Product Owners regarding potential solutions Own Adoption Strategy Collaborate with business partners to develop and track adoption strategy metrics Ensure Salesforce user experience is optimized and drives adoption Drive quick win adoption improvement solutions by collaborating with training team and business partners Lead adoption strategy development focused on improving efficient and effective product usage Support Agile Development Participate in Agile sessions such as Scrum planning meetings, standup meetings, backlog grooming sessions, and retrospective meetings Collaborate and support the Agile Delivery team utilizing Technologys Agile framework to resolve defects and build enhancements Translate business requirements (defects and enhancements) to the assigned Technology scrum team Clearly define and document user stories requirements Communicate requirements and value drivers during prioritization planning sessions Perform user acceptance test planning and execution Participate and support stakeholders through user acceptance test planning, execution, and ensure Salesforce configuration meets business requirements Experience 10 years of product ownership or product / program management and a record of success in analyzing, designing, and deploying features across products and solutions 7 years(s) experience with Salesforce.com or other CRM / SFA or similar platform Specialized Knowledge/Skills Ability to use strong communication skills to convey complex ideas to a wide diversity of people, including technical, business, and leadership teams Strong analytics skills needed Strong business acumen needed Experience with development tools including Atlassian or JIRA, Experience with UX technologies preferred Experience with visualization reporting tools Experience in working with various stakeholders in the development of technical solutions Excellent technical depth in requirements development suitable for development Running pilot programs and A/B testing Gathering and analyzing aggregate and objective feedback related to product development Knowledge of Data Warehousing principles and dimensional models and how data is sourced is strongly preferred Troubleshooting and problem-solving -- Keywords: user experience information technology golang |
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| Fri Sep 29 22:48:00 UTC 2023 |