|Need-Service Now Manager-Lansing, MI Hybrid at Lansing, Michigan, USA|
|Email: [email protected]|
Padma Charan Jayasingh,
Reply to: [email protected]
Hope you are doing great.
Kindly go through the below job description and share me your consultants updated profile:
JOB TITLE : Service Now Manager
Location: Lansing, MI Hybrid (Only Locals from MI)
Duration: 12+ months
5+ years experience in the Service Now Delivery Manager role to help lead onboarding our current team into the new support model.
ITIL Foundations certification is required, with V4 certification preferred.
Clear and concise written and verbal communication is crucial to success and productivity in this role.
The candidate should have technical knowledge of infrastructure services such as Windows VMs, Unix VMs, Containers, Cloud Services, Data Network and Telephony.
Azure, AWS, GCP and Cisco knowledge is a plus.
Expert knowledge of ITIL disciplines
Ability to manage conflict and offer suitable resolutions
Strong customer service, project management, relationship management and quality control skills.
Resource planning skills
Experience of managing 3rd parties and 3rd party delivered services.
Thanks and Regards.
Padma Charan Jayasingh
Vyze INC(An E- VerifiedCompany)
25179 Methley Plum Place, Aldie, VA 20105
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|06:47 PM 30-Sep-23|