| IVR Analyst - Austin, TX or Mountain View, CA (Onsite) - Contact at Austin, Texas, USA |
| Email: [email protected] |
| From: Vijay Chepyala, Talent Groups [email protected] Reply to: [email protected] Role : IVR Analyst Location: Austin, TX / Mountain View, CA (Onsite) Duration: Contract Responsibilities: Partner with internal business teams (IVR Domain) to define business processes and associated system requirements. Participate in systems implementation projects (i.e. requirements documentation, systems configuration, test documentation and execution, issue identification and resolution). Plan, prioritize, and deliver systems enhancements. Support and upgrade implemented systems. Minimum qualifications: MS in Computer Science or related field. 5+ years of relevant hands on work experience. Knowledge of Finance domain is a plus Knowledge in IVR tools and technologies. Development experience using Java or Javascript is a plus Successful track record in working with cross-functional engineering teams. Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a rapidly changing business environment. -- Talent Group is excited to announce a streamlined vendor management process through our partnership with iLabor, a state-of-the-art vendor management technology. This integration with our ATS platform aims to enhance efficiency, compliance, and speed in candidate sourcing and placement. As part of our Preferred Vendor Program, you'll receive priority access to all job requirements, real-time updates on candidate progress, and instant receipt of all orders. This move eliminates the need for multiple communications and offers a unified, efficient approach to our business transactions. By leveraging this powerful partnership, we aim to redefine how we work together and create a seamless experience for both vendors and clients. Our focus is on empowering you with the tools and resources necessary to thrive in today's competitive market. Keywords: microsoft California Texas |
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| Tue Oct 03 00:50:00 UTC 2023 |