| Need For ServiceNow Prod Support Consultant// Cary, NC/Greenville, SC //Onsite at Cary, North Carolina, USA |
| Email: [email protected] |
| Hi, Hope you are doing well, We are looking for ServiceNow Prod Support Consultant at Cary, NC/Greenville, SC //Onsite The client is TCS. Please confirm if you are interested. Note This is completely onsite position from Day One No OPT/CPT, H4EAD Position - ServiceNow Prod Support Consultant Location Cary, NC/Greenville, SC //Onsite Exp. + yrs Contract Roles & Responsibilities Manage the complete lifecycle of production and sub-production environments including necessary configurations and integrations, application admin activities (operational, migrations, and upgrades) Analyze incidents to identify application and system problems and possible solutions in a timely and accurate manner Assists in the troubleshooting of performance, integration, and user management issues by digging into application and system logs Assists in the maintenance and administration of user profiles including groups and role management Develops procedures and scripts for monitoring and automation of manual processes Engage with product engineering and support teams to troubleshoot issues and any planned activities Follow ITSM processes for Incident, Request and Change management process Maintain system documentation for configuration and troubleshooting of known issues Work closely with other admins and teams including US teams, to support the delivery of related tasks successfully Come up with best practices for Admin operations and enhancements based on lessons learned Participate in Change Advisory Board meetings to understand deliverables and timelines for admin activities Co-ordinates and executes Go-Live activities Follows SOX controls and helps collect data for periodic review Support requirement during off hours and weekend support, when required. ServiceNow Platform, ITIL Processes, JavaScript. ServiceNow CMDB is a plus Please respond with Consultant's Full Name: Phone: Email: Expected Rate on C2C or W2: Total Experience: Visa Status: DOB(MM/DD): Linkedin: Current Location: Regards Shivam Singh | US IT Recruiter Desk: 919-706-0119 [email protected] -- Keywords: materials management information technology golang wtwo Colorado North Carolina South Carolina |
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| Tue Oct 03 01:44:00 UTC 2023 |